Team Lead Merchant Services

2 weeks ago

Stockholm, Stockholm, Sweden Amazon Full time
Team Lead Merchant Services (m/w), Amazon Marketplace Sweden

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in seven European countries, plus Japan, China, India, Canada, Mexico, Brazil, Australia, UAE and Singapore. Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.

Amazon is looking for an Sales Manager to drive and lead a Swedish Team recruiting Selling Partner within one or more product families to better serve our Swedish and European Customers.

Roles and Responsibilities:

· Manage and develop a team of up to 4 Account Managers to deliver on financial goals for Seller Recruitment and Seller Account Management in the Swedish Marketplace business
· Upto 50% of work is also dedicated to own Selling partner Recruiting & Business development.
· Achieve business and financial objectives and lead the growth of Amazon's third-party business in selected categories
· Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll-out of these solutions

· Share learning with your global counterparts (EU, US and Asia teams) to drive best practices and to identify new opportunities
· Conduct deep dives to understand root causes of team performance and actions to accelerate growth
· Work closely with Category teams to identify category specific growth opportunities, presenting at Category monthly business reviews
· Identify and manage projects to improve customer and seller experience, working closely with internal and external teams

We are open to hiring candidates to work out of one of the following locations:

Stockholm, SWE

BASIC QUALIFICATIONS

Fluency in English
- Bachelor's Degree in Economics, Engineering or related degree required. Post-graduate education is recommended.
- 4-6 years of working experience in management consulting, product management or sales management.

- Track record in people management skills.
- Excellent written and verbal communication skills.
- Strong analytical skills (including advanced excel and database analysis).

- Ability to drive successful projects with a wide range of people at all decision-making levels.

- Experience solving analytical problems, either in professional experience (data analysis) or education.
- Ability to thrive in an ambiguous environment.
- Highly organised and results oriented.

PREFERRED QUALIFICATIONS

Swedish or other Nordic language
- High level of academic achievement at degree level. MBA is from top tier institute is highly preferred.
- Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements.
- Strong business judgment, proven ability to influence others.
- Experience using or other CRM tool.
- Creative, has initiative, and can constructively advocate on behalf of the customer.
- Experience in retail and/or a technology / eCommerce business preferred but not essential.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

Posted: June 5, 2024 (Updated 7 days ago)

Posted: June 5, 2024 (Updated 7 days ago)

Posted: April 12, 2024 (Updated 9 days ago)

Posted: May 2, 2024 (Updated 10 days ago)

Posted: April 17, 2024 (Updated 23 days ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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