Onboarding Associate

4 weeks ago

Stockholm, Sweden Wolt Full time
Job Description

Do you have an eye for detail and great communication skills? Do you love working in a fast-paced environment and are looking to kick-start your career in the startup world? If this sounds like you, we'd love to chat

Role Background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals or other goods from our restaurant or retail partners and either pick their order up or have it delivered by our courier partners. 

We’re expanding rapidly, from our offices in Stockholm, and now we’re looking for someone to be part of this hectic, fun, and rapid expansion and help to set up our new restaurant partners for success.

As such, we need a customer-focused and structured Onboarding Associate to support the onboarding and training of new restaurant partners and ensure the best possible partnership. As an Onboarding Associate, you will act as a key communicator between our operations team and merchant partners in order to ensure optimal success.
 

What you'll be doing

  • Successfully onboard venues onto the Wolt platform and ensure an optimal and speedy process at all times

  • Build relationships with our merchant partners, help them through the onboarding process, and ensure long-term operations success by training them on using our systems and keeping them up to speed on any updates

  • Be in the middle of it all - help move roadblocks, and remove bottlenecks throughout the onboarding funnel in order to drive onboarding velocity

  • Ensure our portfolio of merchants reaches the highest Wolt service standards in both pragmatic and aesthetic terms


Qualifications

  • Our ideal candidate is structured, proactive, and detailed-oriented, not shy to pick up the phone and push stakeholders to drive speed of execution

  • Logical problem-solving skills with a bias for action and impact

  • Proactive ownership mentality - an independent thinker who can work with limited guidance, but through grit and determination can deliver a successful outcome

  • Excellent interpersonal skills with the ability to adapt the tone to suit the audience - you will be working with a lot of different people both internal and external

  • Experience in sales, account management, or customer support is an advantage

  • Fluent in Swedish and English to be able to communicate with the partners and ensure we have correct information on the app.



Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious and fun team, then click below to apply and get the conversation going

We will review applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today

If you have any further questions about the position, you can contact:
Samantha Schlappinger, Talent Acquisition Partner samantha.schlappinger@external.wolt.com

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page

  • Onboarding Associate

    2 weeks ago

    Stockholm, Stockholm, Sweden Wolt Full time

    Job DescriptionDo you have an eye for detail and great communication skills? Do you love working in a fast-paced environment and are looking to kick-start your career in the startup world? If this sounds like you, we'd love to chatRole BackgroundWolt is a Finnish technology company and we're best known for our food delivery platform. On our mobile app or...

  • Onboarding Associate

    2 weeks ago

    Stockholm, Stockholm, Sweden Wolt Full time

    Do you have an eye for detail and great communication skills? Do you love working in a fast-paced environment and are looking to kick-start your career in the startup world? If this sounds like you, we'd love to chatRole BackgroundWolt is a Finnish technology company and we're best known for our food delivery platform. On our mobile app or website, customers...

  • Associate Hr Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden PRESIS KONSULT Full time

    Company Description PRESIS KONSULT is an international IT consulting company based in Stockholm. We specialize in helping companies continue to evolve and grow by providing skilled consultants. We prioritize the individual and believe that by listening, supporting, and providing training, we can ensure that the right person is in the right place with the...

  • Associate Market Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Expedia Group Full time

    Associate Market ManagerThe Associate Market Manager's primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotel and property products (i.e., relevant, attractive, and competitive) for Expedia Group's fast-growing global customer base, within their assigned territory.In doing so, you will also continuously work with Expedia...

  • Beauty Boutique Associate

    4 weeks ago

    Stockholm, Sweden CHANEL Full time

    CHANEL SÖKER PASSIONERAD BEAUTY BOUTIQUE ASSOCIATE FÖR SOMMARVIKARIAT, DELTID 50%, BIBLIOTEKSGATAN STOCKHOLM. Som Beauty Boutique Associate skapar du exklusiva kundupplevelser samtidigt som du uppnår våra försäljningsmål. Din främsta uppgift som Beauty Boutique Associate är att representera varumärket och dess värderingar. Med hög...

  • Beauty Boutique Associate

    4 weeks ago

    Stockholm, Sweden CHANEL Full time

    CHANEL SÖKER PASSIONERAD BEAUTY BOUTIQUE ASSOCIATE FÖR SOMMARVIKARIAT, DELTID 50%, BIBLIOTEKSGATAN STOCKHOLM. Som Beauty Boutique Associate skapar du exklusiva kundupplevelser samtidigt som du uppnår våra försäljningsmål. Din främsta uppgift som Beauty Boutique Associate är att representera varumärket och dess värderingar. Med hög...

  • Beauty Boutique Associate

    4 weeks ago

    Stockholm, Sweden CHANEL Full time

    CHANEL SÖKER PASSIONERAD BEAUTY BOUTIQUE ASSOCIATE FÖR SOMMARVIKARIAT, DELTID 70% ÅHLÉNS CITY, STOCKHOLM. Som Beauty Boutique Associate skapar du exklusiva kundupplevelser samtidigt som du uppnår våra försäljningsmål. Din främsta uppgift som Beauty Boutique Associate är att representera varumärket och dess värderingar. Med hög...

  • Associate Market Manager

    2 weeks ago

    Stockholm, Sweden Expedia Group Full time

    Associate Market ManagerThe Associate Market Manager’s primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotel and property products (i.e., relevant, attractive, and competitive) for Expedia Group’s fast-growing global customer base, within their assigned territory.In doing so, you will also continuously work with...

  • Associate Software Engineer

    4 weeks ago

    Stockholm, Sweden H&M Group Full time

    Job Description Engineering Culture team is a part of the Platform Engineering area with 4 teams passionate about enabling internal developers to deliver software with speed & quality. We seek to create an inclusive culture and take steps to promote diversity, retention, and promotion processes. Our team owns, develops, and advocates our internal...

  • Associate Software Engineer

    4 weeks ago

    Stockholm, Sweden H&M Full time

    Job DescriptionEngineering Culture team is a part of the Platform Engineering area with 4 teams passionate about enabling internal developers to deliver software with speed & quality. We seek to create an inclusive culture and take steps to promote diversity, retention, and promotion processes. Our team owns, develops, and advocates our internal developer...

  • Associate Software Engineer

    2 weeks ago

    Stockholm, Stockholm, Sweden H&M Group Full time

    Job Description Engineering Culture team is a part of the Platform Engineering area with 4 teams passionate about enabling internal developers to deliver software with speed & quality. We seek to create an inclusive culture and take steps to promote diversity, retention, and promotion processes. Our team owns, develops, and advocates our internal...

  • Associate Software Engineer

    2 weeks ago

    Stockholm, Stockholm, Sweden H&M Full time

    Job DescriptionEngineering Culture team is a part of the Platform Engineering area with 4 teams passionate about enabling internal developers to deliver software with speed & quality. We seek to create an inclusive culture and take steps to promote diversity, retention, and promotion processes. Our team owns, develops, and advocates our internal developer...

  • Customer Experience Associate

    2 months ago

    Stockholm, Sweden MobileXpense Full time

    Customer Experience Associate – Danish & English Speaking Location: Stockholm – Hybrid (2 days a week in the office) Start Date: ASAP Do you sometimes feel a bit insignificant; like you’re a small fish in a big pond? Not here! At , we value every member of our team and we're currently looking for a proactive individual to join our team of 5 as our new...

  • Customer Experience Associate

    4 weeks ago

    Stockholm, Sweden MobileXpense Full time

    Customer Experience Associate – Danish & English Speaking Location: Stockholm – Hybrid (2 days a week in the office) Start Date: ASAP Do you sometimes feel a bit insignificant; like you’re a small fish in a big pond? Not here! At , we value every member of our team and we're currently looking for a proactive individual to join our team of 5 as our new...

  • Customer Experience Associate

    2 weeks ago

    Stockholm, Stockholm, Sweden Mobilexpense Full time

    Customer Experience Associate – Danish & English Speaking Location: Stockholm – Hybrid (2 days a week in the office) Start Date: ASAP Do you sometimes feel a bit insignificant; like you're a small fish in a big pond? Not here At , we value every member of our team and we're currently looking for a proactive individual to join our team of 5 as our new...

  • Customer Success Associate

    2 weeks ago

    Stockholm, Stockholm, Sweden Luminar Ventures AB Full time

    About MyntMynt is an all-in-one corporate card and spend management solution, revolutionizing businesses' efficiency. Our digital software, coupled with credit cards, eradicates manual administrative tasks for businesses. Experiencing explosive growth in the Swedish and Finnish markets, we recently secured substantial funding to fuel our expansion both in...

  • Associate Services Consultant

    4 weeks ago

    Stockholm, Sweden Celonis Full time

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team  You will be joining the Celonis Services team. Our...

  • Associate Product Marketing Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Juni Full time

    Juni who? We're Juni. Born on the West Coast (of Sweden). Built for flexible working. And busy building a future where digital commerce is free from financial barriers. Want to be a part of it all?What we do Juni gives online businesses the tools they need to save time, scale up and succeed. Our platform helps financial leaders take control of their cash...

  • Regional Account Manager

    2 months ago

    Stockholm, Sweden Wolt Full time

    The purpose of your role is to have the strategic overview of our Restaurant Partnerships performances across Skåne. By leading and coaching your team of Restaurant Associates and Specialists, you - as account manager for the restaurant partners - will be: Driving and managing growth of our current venues by improving venue performance through strong...

  • Regional Account Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Wolt Full time

    The purpose of your role is to have the strategic overview of our Restaurant Partnerships performances across Skåne. By leading and coaching your team of Restaurant Associates and Specialists, you - as account manager for the restaurant partners - will be: Driving and managing growth of our current venues by improving venue performance through strong...