Senior Account Director

1 week ago


Falun, Sweden Collinson Full time

Senior Account Director - Drive Commercial Success with Collinson

Location: Denmark, Sweden, or Germany (Fully remote)
Department: Business Development and Account Management
Contract: Long-term contract, day rate (negotiable based on experience)

Are you a seasoned leader with a proven track record in account management and business development? Do you have the strategic mindset to drive commercial success while fostering strong client relationships? Collinson is looking for an exceptional Senior Account Director to lead and grow our key accounts across Europe. This role offers the opportunity to work with top-tier clients in the banking, financial services, and payments sectors.

Why Collinson?
Collinson is a global leader in crafting customer experiences for some of the world’s most recognizable brands, such as American Express, British Airways, Mastercard, and Sephora. We specialize in loyalty and customer engagement solutions that deliver real impact. With over 30 years of expertise, we are looking to expand our presence across Europe.

What You’ll Do:
As Senior Account Director, you’ll be responsible for managing and growing Collinson’s strategic client relationships, including key payment networks. Your role will focus on driving revenue growth through effective account management, business development, and negotiation. You’ll work with key stakeholders across multiple sectors, including Financial Services, Travel, and Retail, to ensure we meet client needs and exceed expectations.

In this role, you will:

  • Lead Strategic Account Management: Build and maintain long-term, profitable relationships with clients across Europe, aligning commercial and operational strategies to drive growth.
  • Business Development & Market Expertise: Identify opportunities for cross-selling and incremental growth within existing accounts, leveraging your strong knowledge of the European market, banking, and financial services.
  • Client Engagement: Lead regular business reviews, ensuring alignment between regional and global teams, while managing complex contractual agreements and negotiations.
  • Team Leadership: Provide leadership to the regional account team and collaborate with global commercial stakeholders to deliver solutions that meet client needs.
  • Financial Management: Monitor client revenues, profitability, and contractual compliance, negotiating pricing strategies and ensuring financial growth.

Key Skills & Experience:

  • Proven Track Record: Extensive experience in account management and business development, particularly within the banking, financial services, and loyalty sectors.
  • Strategic Thinking: Ability to align client needs with Collinson’s business objectives and leverage entrepreneurial networks to drive new business.
  • Leadership & Commercial Acumen: Demonstrated leadership skills with a strong commercial mindset, able to negotiate complex deals and drive business growth.
  • Problem Solving & Crisis Management: Excellent at navigating challenges and resolving client issues to maintain strong relationships.
  • Communication: Fluent in English (additional European languages are a plus).

Compensation & Location:

  • Compensation: Competitive day rate (negotiable based on experience).
  • Location: Based in Denmark, Sweden, or Germany, with travel required across Europe. This role is fully remote, but travel to client sites is expected.

This is your chance to take on a high-impact role at the heart of Collinson’s European growth strategy. You’ll be empowered to shape the future of our client relationships and help drive commercial success across a variety of industries.

Ready to Lead the Future of Client Engagement?
If this sounds like the opportunity for you, we’d love to hear from you. Please send us your CV, along with your availability and day rate expectations.



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