Field Applications/Field Service Specialist- Laboratory Instrumentation
1 month ago
Overall, your role is critical in ensuring customer satisfaction, providing technical expertise, servicing equipment, and delivering effective training to enhance the value our customers derive from our products and services.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all the duties and responsibilities associated with it.
Minimum Requirements/Qualifications:
Essential
A relevant qualification in Life Sciences or related subject and/or relevant experience gained within a clinical laboratory or similar. Background in electronics / biotechnology / medical devices / engineering or related Strong technical proficiency and problem-solving skills. Good organisational skills and the ability to prioritize. Willingness to travel up to 80% including some international travel. Fluency in English (both written and verbal). Valid Driving License Customer-focused with strong communication skills (written and verbal) and ability to build relationships with customers. Can-do attitude with the flexibility to manage competing priorities. Attention to detail in all aspects of the role.
Desirable
Previous experience in an Applications, Service Engineering or a Technical/Customer Support role is highly desirable. Previous experience in servicing analytical equipment or equivalent technical experience. Experience in a training or mentoring role would be advantageous-
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