Cyber Security Manager

Job Description
WHAT YOU'LL DO
As a Cyber Security Manager, we are looking for a experienced manager and principal leader within Cybercrime and Online Fraud prevention that can drive our delivery and services portfolio.

You will ensure that core capabilities are in place to manage Cybercrime, Online Fraud and Loss prevention. You will grow and mature the internal and external organisation, from individual team members to our managed services partners. You will drive risk management work related to the Cybercrime area, improve the security posture to meet current and emerging threats, and proactively work with compliance to policies and regulations.

You will be responsible for:

• Managing the day-to-day activities of the Cybercrime team and ensuring the teams are meeting operational and performance objectives.
• Team level budgeting, planning, roadmap.
• Professional development of staff to ensure they have relevant skills and qualifications.
• Stakeholder management to ensure that the Cybercrime meets the needs of the business and complies with all relevant laws, regulations and enforcing company policies and procedures.
• Contributing to the Cyber Security strategy and ensuring their team is aligned with the strategy.
• Responding to audit findings, prioritizing remediation measures and manage the budget your team, including staff, contracts, and technology.
• Identify demands, objectives and key results and define and monitor supporting KPIs and metrics.
• Ensure the availability, stability, performance of Cybercrime and Online Fraud prevention services.
• Assess and manage risks to the effectiveness of platforms and services to protect against current and emerging threats.

Who You'll Work With
To provide a secure, trustworthy, and always available experience to our customers, we are now transforming the way we address the continuously evolving and complex cyber security threats and risks. To do this we have created a new Tech Centre focused solely on managing Cyber Security for all our brands and majority investments. Within this Cyber Security Tech Centre, we have a unit that focuses on Cyber Security Architecture & Engineering, with the mission to protect our customers, colleagues, and company by establishing and managing safe and secure technology use.

This is a unique opportunity to lead our Global Cybercrime team, to drive our delivery and services portfolio for preventing cybercrime and online fraud throughout the whole H&M Group and all our brands. You will report to the Head of Cyber Security Architecture & Engineering Unit.

Who You Are
We believe you have several years' experience as a manager within online fraud prevention, preferably within retail or e-commerce, using driving metric-based business value and implementing modern technologies in complex organisations at scale. You have strong leadership skills with experience as staff responsible and you excel at stakeholder management collaboration across business units. You also have experience from working in an agile team with both analysts and engineers

You also have the ability to practice creative and critical thinking by adding ideas and solutions to ongoing challenges with outstanding troubleshooting, analytical, and problem-solving thinking.

We are looking for people with

• Have a track record of successful Cybercrime, Online Fraud and Loss prevention deliveries in complex and large environments, both operations and change programs/projects.
• Have experience from designing, implementing, and deploying Cybercrime and online Fraud prevention solutions in a global enterprise environment, and driving process change and implementation activities.
• People management experience in leading online fraud teams, and metrics driven delivery in the areas of payment optimisation, policy abuse etc. optimising the team and delivery around metrics such as, approval rates, false positives, chargeback rates, fraud rates etc.
• Have working hands-on experience of cybercrime, online fraud and loss prevention, cyber forensics investigations or proactive pattern recognitions, including behavioural.
• Have a proven ability to drive and catalyst the creation, maintenance, and enforcement of policies and procedures to ensure effective provisioning, de-provisioning, and entitlements of identities and accesses.
• Have managed end to end delivery of projects around Cybercrime and online Fraud prevention.
• Have worked with online fraud prevention tools and vendors, such as Forter, Riskified or similar.
• Have a security mindset and general knowledge around security concepts to go with it.
• Have experience with at least one major cloud provider (AWS, Azure, GCP).

And people who are

• Are an experienced leader that understands team dynamics and personal development of staff.
• Have top-notch collaboration and communications skills.
• Holding a relevant certification is beneficial: CISSP, CISM, ACFE.
• In addition, we truly want you to be passionate and proud of your achievements, and that you share this with your colleagues.

Who We Are
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe.
• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.