Fraud Analyst

2 weeks ago

Stockholm, Stockholm, Sweden Xoala Full time 50,000 - 90,000 per year

COMPANY OVERVIEW:

XOALA
is a Leading provider of Payment Solutions, committed to empowering businesses with innovative, secure, and efficient financial services. As we continue to expand, we're seeking a talented individuals to drive our growth, develop strategic relationships, and build a high-performing partnerships.

JOB OVERVIEW:

We are seeking a detail-oriented and analytical
Fraud Analyst
with previous experience in Acquiring and/or Issuing to join our growing fraud operations team. In this role, you will assist in monitoring transactions, identifying suspicious activity, and supporting investigations to help prevent fraudulent behaviour. This is an excellent opportunity for someone early in their career who is eager to develop their fraud detection and risk analysis skills in a fast-paced, collaborative environment.

JOB DESCRIPTION:

  • Monitor daily transaction activity through internal fraud systems and flag anomalies or suspicious behaviour.
  • Support the onboarding process by performing basic fraud checks on new users or merchants.
  • Escalate high-risk cases to the Fraud Manager for further action.
  • Support the review of new merchant applications with basic fraud and risk checks.
  • Respond to internal fraud-related queries from the customer service and onboarding teams.
  • Document findings and outcomes of investigations in a clear and accurate manner.
  • Help maintain and update fraud detection rules under supervision.
  • Participate in fraud trend analysis and contribute to discussions on emerging fraud patterns.
  • Collaborate with Risk/Compliance/Customer Support teams when needed to ensure investigations are aligned with AML and regulatory obligations.
  • Follow all internal policies and procedures related to fraud prevention and investigation.
  • Perform other duties as assigned by the Fraud Manager or Management.

PERSON SPECIFICATION:

  • 1-3 years' hands-on experience as a
    Fraud Analyst
    , within the
    EMI/ Bank/ Fintech
    industry.
  • Strong analytical, investigation and attention to detail skills.
  • Good knowledge of f
    raud prevention systems and tools
    will be considered a plus.
  • Good written and verbal communication skills.
  • Ability to work in effectively both independently and as part of a team.
  • Business fluency in English language. Fluency in Swedish language will be considered a plus.
  • University Degree in Economics/ Business/ Finance or a related degree

WHAT WE OFFER:


Competitive Remuneration
Package, including annual performance-based bonus

Improved
Work-Life Balance
, in the form of flexible working hours and once a week remote work

Healthcare allowance

Pension Plan

Dynamic
career growth
in a dynamic, innovative and fast-growing Global company.

Collaborative, transparent, motivating and friendly work environment

ARE YOU INTERESTED IN JOINING US?

If you are a junior or experienced passionate sales professional and interested in the Payment Solutions/ FinTech industry, we invite you to apply and be part of our growing team We commit to handle all your information with strict confidentiality.

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