Hardware Manager

1 week ago

Gothenburg, Västra Götaland, Sweden Digisourced. Full time

Assignment description:

For our client we are looking for a
Hardware Asset Manager:

Duration: 6 months + chance of extensions

Location: Gothenburg Onsite

Pay Rate: Negotiable

Languages: English Fine

Background and Introduction:

  • Our client is looking for a Hardware Asset Manager that will be responsible for managing and maintaining an organization's inventory of physical IT assets, including computers, phones, and peripherals.
  • The role involves lifecycle of hardware assets from procurement to disposal, ensuring accurate records of inventory levels, warranty information and assist in ensuring that our client and its customers is choosing hardware that is working according to user need and IT infrastructure.

Responsibilities and Duties:

  • Monitor, handle, and follow up support cases related to hardware issues
  • Maintain an inventory of hardware assets, including computers, phones, peripherals
  • Develop and drive the hardware management process
  • Basic maintenance and setup of computers and phone management in Intune
  • Procurement and ordering of hardware
  • Support internal and external parties of choice of hardware that is working accordingly to related
  • IT infrastructure and user needs
  • Working close with end users at our client and customers to understand and predict hardware needs
  • Ensuring accurate records of stock levels, warranties, and maintenance schedules.
  • Maintain and develop the hardware lifecycle process
  • Responsible for creating, maintain and follow up on yearly budget for hardware
  • Collaborate with other IT teams to ensure seamless integration and support.
  • Help to Educate 1st and 2nd line in advance troubleshooting in related areas.
  • Work closely with end users and IT teams to understand problems and needs

Qualifications:

  • Experience in managing relationships with suppliers and service providers.
  • Experience in support IT client hardware and peripherals
  • Kowledge of budget management
  • Knowledge in IT Infrastructure
  • Knowledge of an agile way of working
  • Knowledge of ITIL Framework
  • Knowledge of IT Asset Management Tools (ITAM)
  • Knowledge of using tools such as Jira, Azure Boards etc.
  • Organized and having good documentation skills
  • Strong problem-solving and troubleshooting skills.

Location:

  • Onsite work 8-17 – 100% at our clients office at Lindholmen.

If interested, or you know someone that could be, please reach out and we can discuss asap?

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