Customer & Workplace Experience Coordinator

3 days ago

Stockholm, Stockholm, Sweden SEVR - Finance made possible Full time

About Braive
Braive is a fast-growing digital mental-health platform built to make high-quality treatment more accessible. Rooted in strong clinical expertise and validated through real-world use, we deliver evidence-based treatment programs and clinician support tools used by insurers, healthcare providers, employers, and thousands of people each month. Based in the Nordics and expanding into new markets, Braive is entering an exciting phase of growth as digital mental-health solutions become essential across Europe.

As more organisations choose Braive to support mental-health care, we're strengthening our internal team, which is why we're now looking for someone who wants to play a key role in the everyday operations that make our work possible.

About The Role
We're looking for someone who enjoys being the steady, reliable force that keeps things running smoothly, for our customers, our office, and our team. In this role, you'll combine customer support, practical office management, and everyday administrative coordination. It's a varied, hands-on job where you'll be involved in important things that make the whole organisation function well.

What You'll Do
Supporting our customers

A key part of this role is supporting our customers and helping them have a great experience with Braive. You'll handle incoming questions, provide effective solutions, and collect insights that can improve the customer experience, all with empathy and friendliness.

Creating a Great Workplace Experience
You'll help make Braive a place where people feel welcomed and supported. That means keeping the office organised and inviting, planning small team moments like AWs, and coordinating practical things like supplies and landlord communication. You'll also make onboarding smooth by preparing equipment and access, setting up workspaces, and making sure new colleagues feel taken care of from day one.

Helping the team run smoothly
You'll support the organisation with light administrative tasks, such as preparing agreements for signing, managing the shared inbox, keeping templates and materials organised, and helping polish presentations or internal documents.

Who You Are
You're the kind of person who brings positive energy into a room. Service-minded, organised, and genuinely helpful, you enjoy making things smoother for others and finding good solutions when something needs to get done.

  • Comfortable juggling different types of tasks
  • Enjoy solving practical problems and helping others
  • A clear communicator in Swedish and English
  • Tech-comfortable and quick to learn new systems

Experience from customer support, coordination, office management, or admin roles is a plus, but your positive mindset and ability to stay organised matter most.

Why join Braive
You'll join a mission-driven company improving access to mental-health care as we grow and expand our reach. In this role, you'll have a direct impact on both the customer experience and everyday life at the office, becoming the steady presence that helps everything (and everyone) run a little smoother.

This recruitment is managed by Helena Ambrén. If you have any questions about the role or the process, you're very welcome to reach out directly.

  • Customer & Workplace Experience Coordinator

    4 days ago

    Stockholm, Stockholm, Sweden SEVR Full time

    About BraiveBraive is a fast-growing digital mental-health platform built to make high-quality treatment more accessible. Rooted in strong clinical expertise and validated through real-world use, we deliver evidence-based treatment programs and clinician support tools used by insurers, healthcare providers, employers, and thousands of people each month....

  • HR and Workplace Coordinator

    22 hours ago

    Stockholm, Stockholm, Sweden Nextory Full time

    You know that bit where every company says they're "changing the world"? Yeah, it can feel a little forced. But we like to think our story actually has some realness to it.Our story begins with Shadi Bitar and Ninos Malki, who came to Sweden from Syria as kids and discovered that books could be a bridge - helping them learn the language, understand the...

  • HR and Workplace Coordinator

    21 hours ago

    Stockholm, Stockholm, Sweden Nextory Full time

    You know that bit where every company says they're"changing the world"? Yeah, it can feel a little forced. But we like to think our story actually has some realness to it.Our story begins withShadi BitarandNinos Malki, who came to Sweden from Syria as kids and discovered that books could be a bridge - helping them learn the language, understand the culture,...

  • People & Workplace Coordinator

    1 week ago

    Stockholm, Stockholm, Sweden Bruce Studios Full time

    Bruce Studios is on a mission to redefine how people train, recover, and feel good – every day.With thousands of members and over 1,000 partner studios across the Nordics, we offer the most flexible way to stay active and well. And we're just getting started.We're now looking for a People & Workplace Coordinator to join our Operation team in Stockholm...

  • People & Workplace Coordinator

    1 week ago

    Stockholm, Stockholm, Sweden Bruce Studios Full time

    Bruce Studios is on a mission to redefine how people train, recover, and feel good – every day.With thousands of members and over 1,000 partner studios across the Nordics, we offer the most flexible way to stay active and well. And we're just getting started.We're now looking for a People & Workplace Coordinator to join our Operation team in Stockholm...

  • Head of Customer Experience

    3 days ago

    Stockholm, Stockholm, Sweden Estrid Full time

    Hey you,Since you've ended up on this page, it must mean that you're interested in potentially working at Estrid We're so honoured. Here's more about us and the role:Estrid is an award-winning vegan razor and body care brand dedicated to reshaping the personal care industry. We are on a mission to build a better shaving experience, not just through great...

  • Customer Operations Coordinator

    1 week ago

    Stockholm, Stockholm, Sweden DigiProc Full time

    Join DigiProc as our Customer Operations Coordinator – shape how we support customers and grow with usWant to play a key role in a growing tech company where your work truly matters? DigiProc is looking for a hands-on Customer Operations Coordinator to lead contact research and customer support, two key areas in our Customer Success operations, and help...

  • Global Office Experience Manager

    21 hours ago

    Stockholm, Stockholm, Sweden SignUp Software Full time

    Are you passionate about creating workplaces where people truly thrive? As our Global Office Experience Manager, you'll be at the heart of shaping a consistent, inclusive, and engaging employee experience across all our offices and remote environments worldwide.While you'll have primary ownership of the Solna office and its daily operations, your impact goes...

  • Supply Chain Coordinator

    1 week ago

    Stockholm, Stockholm, Sweden Alfa Laval Full time

    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

  • Mulesoft Customer Success Manager

    1 week ago

    Stockholm, Stockholm, Sweden Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...