Senior Sales Engineer-M/W/D

1 day ago

Stockholm, Stockholm, Sweden Equinix Full time

Job Summary

Selling Equinix solutions to new accounts and/or expanding existing accounts

Responsibilities

Technical Consulting and Sales Support

  • Identifies customer's business needs, challenges, and technical requirements and maps to Equinix solutions
  • Understands and explains customer applications and business challenges
  • Utilizes understanding of Equinix portfolio of products to deliver pitch on Equinix solutions
  • Analyses situations and data on problems of moderate scope
  • Provides full support for medium to large customers, including global deployments

Solution Design and Deliverables

  • Provides technical solution design expertise to all assigned Sales account executives
  • Exercises judgment within defined procedures and practices to figure out appropriate solution
  • Assists in RFI/P/Q preparation as requested by Sales Representatives
  • Independently delivers all work for the customer

Customer Service

  • Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing
  • Assists in pre-sales efforts for all company products
  • Provides technical support in sales presentations, customer meetings, and trade shows

Business and Market Expertise

  • Demonstrates a solid understanding of Equinix datacenter, Network, and Cloud products and services
  • Possesses industry knowledge and familiarity with the competitive landscape

Collaboration / Communication

  • Develops new business opportunities and grows existing customer relationships
  • Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
  • Influences the cultivation of a positive culture on the team
  • Demonstrates good presentation skills

Team Leadership

  • Supports initiatives and team projects to better the organization

Qualifications

Essential

  • Degree in Engineering / IT or equivalent experience
  • Experience working in the Swedish Market in Sales and Engineer for a minimum of 6-8 years
  • Extensive Customer facing experience within internet, cloud or telecommunications services industry
  • In-depth knowledge of Networks and/or Cloud Computing
  • Ability to work independently with minimal management guidance
  • Problem resolution
  • Ability to understand and explain related technical issues, thorough knowledge of products, potential applications and associated technologies
  • Outstanding interpersonal skills – ability to professionally communicate and interact with all levels of internal and external customers
  • Creation of high quality business proposals in line with agreed customer needs and expectations
  • Ability to project manage, multitask and follow through
  • Ability to work and adapt in rapidly changing environment
  • Excellent English written and oral communications skills
  • Negotiation skills

Desired

  • Understanding of Business Procedures i.e Finance, Marketing, Forecasting, Business Plans and Contracts
  • Relationship building skills
  • Provision of accurate forecasts and reports
  • Process orientation, analytical and deductive reasoning skills
  • Experience with customer support systems
  • Strong knowledge and experience with telecom circuit ordering and provisioning
  • In depth understanding of datacentre architecture
  • UPS, Generator, Cooling, Fire detection and suppression
  • In-depth knowledge of UK cabling standards and implementation

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