Operation Manager

4 days ago


Gothenburg, Västra Götaland, Sweden Scandic Hotels Full time 35,000 - 55,000 per year

We need more people - join our team

Say hello to Scandic Go, a fresh, urban hotel concept, offering the essentials with a "get what you need, pay for what you want" mindset. We're making it possible for more guests to explore the city in their own way. Always smart, always sustainable, and always with smooth self-service. We welcome all tomorrow's adventurers to Scandic Go.

What's it like being a Operation Manager at Scandic Go?

Are you ready to rock as an Operation Manager? You have a key role in making sure the hotel rooms and common areas are clean and comfy for the guests. You work as the right hand to the Hospitality Manager and follow Scandic's values, leadership compass, policies, and Code of Conduct.

You manage daily tasks for especially Housekeeping but are also a support to our Host Leads within guest service and F&B. You make sure we follow Scandic's cleaning concept and keep track and improve the main goals (KPIs) for Housekeeping.

Who Are You?

We are looking for an enthusiastic leader who understands the importance of and drives collaboration across the hotel. If you're all about teamwork and making things happen, you might just be the one

You are interested in developing and have an easy time finding solutions and making friends along the way. You are a leader who want to be present, you see the importance of giving regular feedback, are communicative in your leadership style and see the whole team. You plan your time and work towards short- and long-term goals. As a manager with us, you are warm, brave and humble and stand for Scandic's values

To join our crew, you've experience leading others in a similar role as well as relevant education and experience in the service industry. You have good administrative ability, experience of financial planning and follow-up as well as good practice of working in different system support. You also need to have good skills in Swedish and English, both in speech and writing.

You'll work on different shifts, including days, evenings and weekends.

About the position

As a Operation manager, you have a lot of responsibilities. You need to make sure our staff is happy, productive and give awesome service while our workplace is clean and safe. Here are some of the things you do:

  • You create and adjust the work schedules and assign tasks to your team members.
  • You welcome new hires and train them according to the latest guidelines.
  • You order the supplies you need and check the deliveries when they arrive.
  • You take care of your employees' growth and development and help them with any issues they may have.
  • You follow the safety procedures and make sure your team does the same.

Feeling the excitement? If you're all about leading, making awesome connections, and having a blast at work, we're pumped to hear from you

Great Place to Work

Discounts when eating, drinking & staying with us

Family & Friends discounts

Scandic partner discounts

Insurance & Pension acc. collective agreement

Professional and personal development

Health care allowance

We are a proud member of the Scandic family, and at Scandic we know that we reach further when we assent to our differences. We want you to be yourself and develop in the direction you want to go, with the foundation of safe conditions and fair agreements. Bring your experiences, engagement and your way of thinking – contribute to a culture where we genuinely care about each other, our guests and our planet. Do you share our values: BE A PRO, BE YOU, BE CARING and BE BOLD. If so, welcome to Scandic.

Curious to learn more about our awesome hotel? Hear Anton and Magda chat about their cool jobs and the amazing Scandic Go concept.

Join us on TikTok, Instagram and Facebook

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… At our hotels, your smartphone is the hub. It's how our guests book, check in or out, pay for things and order food and drinks for pick-up in the lounge

… Scandic Go is a slimmed down hotel – but we offer a 24/7 service if our guests want it.

… You'll only ever find our hotels at urban, easy-to-find locations, where the city and all of its experiences are at our doorstep.

… At our hotels out guest can enjoy street-style food and drinks in our lounge or get them to go at our pick-up point. This goes for early mornings, late nights and everything in between


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