Service Design Lead

2 days ago

Stockholm, Stockholm, Sweden Husqvarna Group Full time 100,000 - 150,000 per year

Husqvarna's design department is growing, and we are on the lookout a colleague to take on the role as Service Design Lead, focusing on dealer and aftermarket user experience, driving change at Husqvarna.

This is a unique international opportunity for service designers to work with innovative system solutions that span from digital platforms to physical products. 

As a team we challenge each other to try new ways. We are passionate about our work, proud of our history and curious about the future. In our friendly, international, and open environment, our differences are our strengths. Most importantly, we have fun together. 

About you

As a Service Design Lead you are passionate about advocating for users and designing benchmark ecosystems. You have extensive experience in service and user experience design across digital and physical products. You are used to working in all the phases of product design. 

As a person we think you: 

  • Have a passion for understanding humans. 
  • Enjoy turning abstract concepts into visuals that drive insight and alignment.
  • Enjoy solving complex problems with a systems perspective.
  • Are a strong leader, for both stakeholders and peers
  • Are a collaborative team player open to feedback.
  • You have a "Yes, and" and an agile mindset (test-learn-modify).
  • Have strong communications skills including story telling
  • Have broad domain knowledge and experience driving change across complex ecosystems, including dealer and service networks.

Key responsibilities

  • Lead the experience in your ecosystem, guiding colleagues and stakeholders towards a dealer-centered user experience.
  • Participate in key strategic projects as a service designer.
  • Drive user readiness and turn insights into solutions that improve both user experience and dealer efficiency.

What will you do?

  • Advocate for the user and lead towards a user-centric way of working 
  • Collaborate closely with dealers and aftermarket stakeholders to co-create solutions that add value across the service network.
  • Perform UX research and translate insights into seamless solutions
  • Coach colleagues and lead stakeholders towards a user-centric, holistic experience.
  • Plan and moderate cross-functional workshops.

Location:

Stockholm, Jonsered or Huskvarna.

Your application:

Can you envision yourself being a part of this? If so, send us your application Selection is ongoing. Note: We do not accept applications via email due to GDPR compliance.

For questions regarding the process please contact

Recruiter: Jonathan Olsson or

Hiring Manager: Anna Selmarker,

Winning Through Culture 

We believe that business is ultimately about people, as a team, we win and grow together. Our culture is built on bold ideas, strong commitment, and a shared purpose, creating an environment where innovation thrives, people grow, and every contribution matters.   

Our culture is built on three core themes: 

  • Bold: We push boundaries, embrace challenges, and explore new possibilities.
  • Dedicated: We put in the hard work, bring passion and resilience to every challenge we take on.
  • Care: We support each other, consider the impact of our actions, and strive to make a lasting difference. 

Whether you're starting your career or looking for the next big step, we offer a place where passion and purpose come together. Join us in shaping the future 

Learn more about our culture here.

Last date to apply:

03 December 2025

  • Senior Service Designer

    2 days ago

    Stockholm, Stockholm, Sweden Marshall Group Full time 60,000 - 120,000 per year

    Marshall Group is the audio, tech, and design powerhouse uniting musicians and music lovers through genre-breaking innovation. Our flagship brand, Marshall, is uniquely positioned with over 60 years of rock 'n' roll attitude on stage, at home, and on the go. Our iconic products are brought to life by a dedicated team of 800 passionate employees and sold in...

  • Senior Service Designer

    31 minutes ago

    Stockholm, Stockholm, Sweden Marshall Group Full time 80,000 - 120,000 per year

    Marshall Group is the audio, tech, and design powerhouse uniting musicians and music lovers through genre-breaking innovation. Our flagship brand, Marshall, is uniquely positioned with over 60 years of rock 'n' roll attitude on stage, at home, and on the go. Our iconic products are brought to life by a dedicated team of 800 passionate employees and sold in...

  • Design Lead

    4 days ago

    Stockholm, Stockholm, Sweden Arrive Full time 120,000 - 180,000 per year

    We've signed up to an ambitious journey. Join usAs Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the...

  • Design Lead

    4 days ago

    Stockholm, Stockholm, Sweden Arrive Full time 900,000 - 1,200,000 per year

    We've signed up to an ambitious journey. Join usAs Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the...

  • Design Lead

    4 days ago

    Stockholm, Stockholm, Sweden Parking Network B.V. Full time 120,000 - 180,000 per year

    (B2B)We've signed up to an ambitious journey. Join usAs Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by...

  • Lead UX Designer

    4 days ago

    Stockholm, Stockholm, Sweden Waitwhile Full time 90,000 - 120,000 per year

    The opportunity Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences.Waitwhile is trusted by 10,000 companies worldwide and has helped more...

  • Product Design Lead Payments

    4 days ago

    Stockholm, Stockholm, Sweden Kivra AB Full time 80,000 - 120,000 per year

    This is a fantastic opportunity to shape the future of one of the largest and most important digital services in SwedenAt Kivra, we are building services that connect over 6 million people with more than senders in both the private and public sector. We provide a safe and accessible digital infrastructure that everyone in Sweden can trust and use. Millions...

  • Product Design Lead Payments

    4 days ago

    Stockholm, Stockholm, Sweden Kivra Full time 80,000 - 120,000 per year

    This is a fantastic opportunity to shape the future of one of the largest and most important digital services in SwedenAt Kivra, we are building services that connect over 6 million people with more than senders in both the private and public sector. We provide a safe and accessible digital infrastructure that everyone in Sweden can trust and use. Millions...

  • Lead Game Designer

    4 days ago

    Stockholm, Stockholm, Sweden Star Stable Entertainment Full time 80,000 - 120,000 per year

    About Star Stable EntertainmentOnce upon a time in 2011, the founders of Star Stable Entertainment had a vision. They wanted to create a game that could make a difference. Although half of gamers are girls and women, they were under-represented in the gaming industry, both as characters and creators. We dreamed of an epic online world where tween and teen...

  • Lead Product Designer

    4 days ago

    Stockholm, Stockholm, Sweden emagine Full time 900,000 - 1,200,000 per year

    emagine is looking for aLead Product Designer— someone who cantake ownership of product and design strategywithin a specific domain area, while also driving collaboration across products that span multiple domains.Naturally, this position includes guiding others and setting direction, but the core focus is onstrategic ownership and executionrather than...