Inside Sales Specialist – Robotics

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Channel Manager

Your role and responsibilities

Are you passionate about turning potential into performance? Join ABB Robotics and become a key player in driving sales growth through smart lead management and customer engagement. In this role, you'll be at the forefront of our sales development efforts—qualifying leads, supporting strategic deals, and helping shape how we connect with customers across the Nordics.

As an Inside Sales Specialist, you'll support front-end sales by converting marketing-generated leads into qualified sales opportunities. You'll work closely with Sales, Marketing, and Sales Operations to ensure a smooth and efficient sales process, while also contributing to strategic initiatives and customer insights. This role includes both virtual and on-site customer interactions.

If you thrive in a fast-paced, tech-driven environment and enjoy combining digital tools with personal interaction, this is your opportunity to make a real impact.

The role is based in Västerås, Sweden.

Examples of responsibilities:

• Identifying and qualifying incoming leads through customer contact (primarily via phone/video); assessing potential and documenting in Salesforce
• Timely processing of leads, including qualification and - depending on the revenue potential - handover to the responsible Field Sales colleagues from the respective segments
• Building and maintaining customer relationships, especially for smaller potential customers
• Preparing and virtually presenting offers, as well as conducting virtual sales meetings and, where required, on-site customer visits
• Collaborating with Marketing and Sales to align lead nurturing activities and targeted campaigns
• Monitoring competitor activities and customers' needs to support continuous improvement of our market approach
• You will join a motivated and agile team, with strong alignment to Marketing and Field Sales. You will have the opportunity to actively shape how we manage and develop customer leads across all industry segments.

Qualifications

• 5–7 years' experience in technical B2B sales and/or inside sales, preferably in automation or robotics
• Strong communication and digital presentation skills
• Experience with Salesforce or similar CRM tools
• High initiative, motivation, and flexibility in a dynamic environment
• Fluent in Swedish and English, both written and spoken
• Degree in Engineering, Business Administration or a Technician degree is welcome, however your experience and personality traits will be highly valued
• Willingness to travel

More about us

Recruiting Manager: Nicklas Hallan. Union representatives – Sveriges Ingenjörer: Pia Sandström, ; Ledarna: Lenny Larsson, ; Unionen: Roger L. Gustavsson, Talent Partner: Johannes Westermark Hester.

We look forward to reading your application in PDF format. Last day to apply is 10th December 2025.

Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.

We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.

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