Retail Media Activation Manager

Voyado is a fast-growing Swedish SaaS company, trusted by retailers and e-commerce businesses worldwide to deliver outstanding customer experiences. As we continue our exciting expansion, we're launching new solutions that empower retailers to grow - and Retail Media is one of our most transformative areas yet.

We're now looking for an experienced Retail Media Activation Manager to help shape, launch, and scale Retail Media programs together with our customers across Europe.

In this key role, you'll work cross-functionally to operationalize and activate Voyado's Retail Media offering, ensuring our customers can confidently launch, manage, and grow their Retail Media programs. You'll partner closely with our Go-to-Market Lead for Elevate & Retail Media, Retail Media Product Management, and Account Management teams to turn strategy into action, helping retailers transform their businesses and unlock new revenue streams through Retail Media.

You'll lead customers through the full journey of Retail Media adoption, from organizational alignment and governance setup to program execution and scaling. This includes guiding them through model selection, whether managed, self-serve, or hybrid, and enabling their teams to operate confidently with new ways of working.

On a daily basis, you'll coach customers on inventory strategy, UX, and monetization, ensuring that ad placements strike the right balance between customer experience and commercial impact. You'll also work hands-on with pricing frameworks, revenue share models, and performance metrics such as eCPM, ROAS, and conversion rates, turning insights into clear, actionable improvements.

Finally, you'll act as the connector between retailers, suppliers, and agencies, aligning multiple stakeholders around shared goals and ensuring smooth, effective execution across all parties.

• Partner with Voyado's Elevate & Retail Media customers to drive transformation and organizational alignment, securing buy-in from key internal stakeholders and suppliers.
• Guide retailers through the launch process, from model selection and revenue share to workshops, playbooks, governance, and KPIs.
• Build and deliver enablement assets, such as roadmaps, compliance checklists, pricing and placement frameworks, and measurement guides.
• Coach retailers on campaign operations, pricing guardrails, and best practices for scaling safely as demand grows.
• Support Retail Media go-to-market development, collaborating with Sales and Account Management teams on enablement materials, processes, and launch toolkits.

• Proven experience launching or managing Retail Media networks, ad tech platforms, or digital advertising programs.
• Strong program and change management capabilities, including governance, communication, and execution.
• Deep commercial and operational acumen, comfortable coaching on value propositions, pricing models, and performance metrics.
• Understanding of ad operations, UX, and measurement frameworks, with the ability to translate insights into action.
• Skilled facilitator and relationship builder, able to align diverse stakeholders and drive transformation across teams.
• Experience working with Retail Media or DSP platforms is a strong advantage
• Excellent communication skills in spotless English; additional languages from our focus markets are meritorious.
  

At Voyado, we believe in creating an environment where people can thrive - personally and professionally. You'll join a company that values collaboration, curiosity, and innovation, working alongside passionate colleagues on the journey to become Europe's leading customer experience platform.

Here, you'll have the opportunity to shape the future of Retail Media, helping retailers succeed while influencing how Voyado brings this groundbreaking offering to market.

Lovely

Before one applies it can always feel like you need a better resume, more polish, or just another year of experience, but we say if you think this sounds like a place where you can shine don't hesitate to send in your resume

Making it personal with AI

We truly believe you'll position yourself best for success in the interview process by being yourself with support from AI where it makes sense, later in the process you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.

There is no such thing as a perfect candidate; we're all human so please, bring your authentic self Don't let AI over polish your CV or answers to the point where we can't hear your real voice because that's what we care about the most.

Note: As of right now we are unable to proceed with applicants outside of the EU, and a requirement of eligibility to work at Voyado is the right to work in the EU without limitations. Needless to say, this is something we are actively working on to be able to onboard colleagues from all over the world.