Junior IT Support Specialist

Position Green is a frontrunner in ESG software supporting organizations to accelerate their sustainability journey. Position Green's offering combines a proprietary ESG Software with specialized sustainability advisory services and e-learning. In making sustainability measurable and actionable, Position Green simplifies the ESG reporting challenge and helps build robust strategies that reduce risk and create lasting value. Founded in 2015 in the Nordics, Position Green today has over 750 customers worldwide and more than 300 employees across Europe and the US.

About the role

As an IT Support Specialist at Position Green, you will play a crucial role in ensuring smooth, reliable, and secure IT operations for our growing global teams. You will be part of our Operational Excellence team, working closely with the rest of the IT team to provide first-line support within both hardware and cloud services, and to support the ongoing improvement and maintenance of our IT infrastructure.

This is a full-time position where you will have the opportunity to shape and optimize our internal IT processes while supporting colleagues across different functions and regions.

As an IT Support Specialist, you will mainly:

• Provide first-line helpdesk support, resolving day-to-day user issues related to systems, hardware, network, and software
• Support the setup, configuration, and daily management of cloud services such as Microsoft 365 and Google Workspace.
• Assist with system-related tasks to help ensure operational stability and support the implementation of security best practices.
• Troubleshoot system outages and hardware issues for laptops (Mac/Windows) and related equipment
• Monitor system health and respond to alerts in collaboration with the wider Operational Excellence team
• Support onboarding and offboarding processes (hardware setup, access rights, software licenses) together with Office Managers
• Configure and maintain SSO, MFA, backups, and security patches
• Assist with automation scripting (PowerShell, Python, JavaScript) where possible to improve workflow automation
• Contribute to IT documentation and continuously optimize internal processes
• Be ready to take on various tasks that arise in a dynamic, growing company environment

Are you the one we're looking for?

We believe you are a proactive and service-minded IT professional with a passion for technology and problem-solving. You enjoy helping colleagues, take pride in delivering reliable solutions, and thrive in a collaborative environment.

To succeed in this role, you should have:

• A relevant degree or equivalent experience in IT, Computer Science, or a related technical field
• Experience in providing IT support and troubleshooting for hardware and software
• Good knowledge of cloud services (e.g., Microsoft 365, Google Workspace, ABM) and common IT tools
  (
  e.g., Entra, Intune, ‎Microsoft Power Automate
  ‎)
• Experience working with macOS and Windows environments
• Good scripting knowledge (PowerShell, Python, JavaScript) is an advantage
• Strong communication skills in English, both written and spoken
• A structured and solution-oriented approach to work, with attention to detail

As a person, you are curious, reliable, and enjoy working with people. You take initiative and ensure things run smoothly for everyone around you.

What do we offer?

At Position Green, you'll work alongside knowledgeable and ambitious colleagues who are passionate about making a difference. This is a unique opportunity to develop your IT skills in a supportive, innovative, and fun environment — and to contribute to accelerating the sustainability transformation of global businesses.

Location

We believe you are based in the
greater Stockholm or Malmö region
and can regularly be in the office to support the team and organization. The role offers flexibility and the possibility to work remotely when suitable.

What's next?

If the above sounds interesting to you, we would love to receive your application. We review applications continuously, so apply as soon as possible. The planned start for this position is
as soon as possible
. In this recruitment, we place great importance on your personal drive and suitability.