Customer Support Consultant- Entré

4 days ago

Stockholm, Stockholm, Sweden Aceve Full time 350,000 - 550,000 per year

Aceve is in business to back the builders of society. We are the SaaSpowerhouse, built by engineers, developers, salespeople, administrators,marketeers, controllers, and much mor. With over 500 employees, more than950 million SEK in revenue and extensive experience in the field, we combinetradition and tech to provide a pioneering platform that helps our customers toachieve more.   

CustomerSupport Consultant – Hjälp våra kunder att lyckas med Entré 
Vill du bli ennyckelperson i att stötta våra kunder med redovisning och ekonomiskprojektstyrning? Har du erfarenhet av kundservice och ett intresse för ekonomi?Då kan detta vara rollen för dig 

Om rollen 
Som CustomerSupport Consultant hos Aceve blir du en del av vårt sammansvetsade team på ca8 personer där fokus ligger på att hjälpa våra kunder att lyckas med vårtaffärssystem Entré. Din huvuduppgift är att stötta kunder i frågor kringredovisning, lön och ekonomisk projektstyrning, både via telefon, chat ochmejl. Här får du möjlighet att utvecklas inom ekonomiska processer ochsystemstöd i en dynamisk miljö med härliga kollegor och spännandeprodukter 

Dina ansvarsområden: 

  • Ge support inom redovisning (bokföring, moms, årsbokslut) och lönehantering i Entré. 
  • Stödja kunder med ekonomisk projektstyrning och rapportering. 
  • Hjälpa till med systemanvändning, inställningar och felsökning i Entré. 
  • Arbeta i Zendesk samt andra Windows- och webbaserade verktyg. 
  • Bidra till att förbättra supportprocesser och kundupplevelsen. 

Vi söker dig som: 

  • Har erfarenhet av kundservice och gillar att lösa problem. 
  • Har goda kunskaper inom ekonomi/redovisning eller har arbetat med ekonomiska system. 
  • Har god systemvana, gärna från Entré eller liknande affärssystem. 
  • Kommunicerar obehindrat på svenska och har bra kunskaper i engelska. 
  • Har goda kunskaper i norska, både i tal och skrift.
  • Har erfarenhet av Zendesk och digitala system (både Windows och webb). 
  • Gillar kundkontakt och trivs med att skapa goda relationer. 
  • Är en lagspelare med eget driv och ansvarskänsla. 

Meriterande: 

  • Erfarenhet av ekonomisk projektstyrning eller arbete inom hantverk, installation eller byggrelaterade branscher. 
  • Kunskap inom lönehantering. 


Varför Aceve? 
Hos Aceve blirdu en del av en trygg och växande organisation där vi kombinerar teknik medtradition. Här får du utbildning i Entré och våra andra system, samt möjlighetatt utvecklas både professionellt och personligt. Med över 500 kollegor över hela Norden, UK & Tyskland och stark tillväxt finns stora möjligheter för dig som vill växa med oss. 

Låterdet intressant? Skicka in din ansökan redan idag 

Aceve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our selection process is conducted continuously and without discrimination, ensuring an equal opportunity for all candidates.

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