Manager, Key Account

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.  

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission. 

As Key Account Manager for the Nordics, and reporting directly to the Nordic Sales Leader, you will oversee both existing main customers and new prospecting customers in Sweden and Nordic for B2B Market. As such, you will:

• Identify customer needs and opportunities based on a clear analysis of the market & customer prepared by Trade Marketing and Category Management.
• Negotiate with local buyers for product ranges (to obtain new listings and develop existing product selections) within defined limits and in line with the European pricing & sales policy and establish commercial agreements.
• Optimize overall working relationships and develop internal contacts with other departments (e.g. Finance, warehouse, logistics);
• Develop product categories together with Trade Marketing Manager & the Category Manager.
• Analyze every aspect of best and worst sellers and ensure that best sellers are used to their full potential; analyze previous season' sales and report on current product activities.
• Develop and manage, in collaboration with Marketing, tailor-made actions and promotions and set up a challenging promotional plan based on national marketing plans.
• Monitor customer budgets as Year End Rebate and COOP by the JDE Sales tools.
• Provide a forecast per customer, attend forecast meetings, and enter forecasts for promotions in JDE;
  Manage customer assortment through JDE;
• As product specialists, advise local buyers and buying groups about our assortments, market figures and trends, competitors, etc. and provide them with professional support on their category development.
• Gather information related to the customer reaction and our competitors; relay this information to your colleagues in other departments: be alert to changes in the local market and signals coming from end users, customers, buyers and competitor activities.

What we're looking for in you:

• Minimum 3–5 years of experience as a KAM
• E- commerce experience
• Business School or equivalent education
• High proficiency in English. Proficiency in any Nordic language will be consider an advantage
• Strong analytical skills
• Well-developed external network / network builder
• Excellent presentation skills
• Team builder
• Strong personal drive
• Strategic and tactical capabilities
• Good planning and deadline management
• Economic and financial understanding
• Strong negotiation skills

What we offer:

• Hybrid model of work
• 25 days of annual leave
• Health allowance and health insurance
• Pension plan
• Company restaurant participation

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.