Workforce Optimization Expert

17 hours ago


Stockholm, Stockholm, Sweden Voi Technology AB Full time

About Voi Technology AB

Voi is a pioneering micromobility company revolutionizing urban transportation. As Central Operations Manager, you will play a pivotal role in optimizing workforce operations, ensuring efficiency, effectiveness, and scalability across all markets.

Key Responsibilities:

  • Develop standardized workforce planning processes and collaborate with in-market teams to tailor strategies to local requirements.
  • Optimize scheduling processes to balance cost efficiency, compliance, and operational performance.

Flexibility & Staffing Strategy:

  • Design scalable staffing models and improve staffing flexibility through dynamic shift structures, cross-functional roles, and optimized scheduling methods.
  • Evaluate and implement solutions for balancing in-house and 3PL workforce models.
  • Support markets in contingency planning to ensure effective workforce allocation at all times.

Performance Analysis & Forecasting:

  • Build and refine workforce performance dashboards to track key metrics on productivity, engagement, and cost-effectiveness.
  • Leverage data to identify inefficiencies and forecast workforce demand.

What You Need To Succeed:

  • A Bachelor or Master of Science degree in engineering, business, finance, or similar.
  • Professional fluency in English.
  • 3-5 years of experience working hands-on with development, implementation, and roll-out of standardizations across warehouse, logistic, or industrial operations.
  • Experience in analyzing operational data, making data-driven decisions, and monitoring operational performance.
  • Experience managing multiple projects and stakeholders.

Why Join Voi?

  • Be part of Europe's #1 micromobility operator and one of the fastest growing scaleups.
  • Have a direct impact on optimizing workforce efficiency and satisfaction.
  • Work together with inspiring colleagues towards a common goal.
  • Join the micromobility revolution creating sustainable cities free from noise and pollution.


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