Employee Scheduling Expert

14 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

We're a mission-driven startup that's changing the way people think about energy consumption and costs. At Tibber, we're passionate about innovation, sustainability, and teamwork. As a Workforce Management Specialist, you'll play a key role in optimizing our workforce efficiency and ensuring seamless service delivery.

Job Requirements

About the Position:

We're seeking a skilled Workforce Management Specialist to join our team. The ideal candidate will have experience in analyzing data trends and implementing agile staffing strategies.

Main Responsibilities:

  • Analyzing data trends and historical patterns to forecast staffing needs for short to medium term, proactively identifying risks to service delivery
  • Collaborating across departments and teams to implement agile staffing strategies to meet wider business objectives cost-effectively
  • Developing and tracking key WFM reports pertaining to Service and Staff performance KPIs (viz. ART, SL/Abn, Forecast accuracy, Occupancy, Shrinkage, Utilization, etc)
  • Aiding in vendor cost tracking and invoice reconciliation and RnP scorecard
  • Experience in using data analysis tools such as MS Excel, Google Sheets or similar tool exposure
  • Strong analytical and problem-solving skills with attention to detail and ability to work under pressure

We offer a dynamic and fast-paced work environment that values innovation, collaboration, and continuous learning. If you're passionate about optimizing workforce efficiency and ensuring seamless service delivery, we encourage you to apply.



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