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Customer Service Representative

2 months ago


Stockholm, Stockholm, Sweden foodora Full time
Job Opportunity

We are seeking a skilled Customer Service Agent to join our team at foodora. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers through various communication channels.

Your Key Responsibilities

  • Provide timely and effective responses to customer inquiries via chat.
  • Collaborate with colleagues to create a world-class customer experience.
  • Identify opportunities for growth and development within the company.

Requirements

  • Service-minded individual with a passion for delivering world-class service.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.

Preferred Qualifications

  • High school education or equivalent.
  • Good computer skills and experience with various systems.
  • Fluency in Swedish and English, both spoken and written.
  • Previous experience in customer service or a related field.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.