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Strategic Account Executive

1 week ago

Stockholm, Stockholm, Sweden Trapets AB Full time

Responsibilities

  • Develop and execute customer retention strategies to ensure high satisfaction levels and reduce churn.
  • Lead efforts to expand and retain a high-value customer portfolio through proactive engagement and relationship-building.
  • Oversee smooth onboarding processes for new customers, ensuring seamless transitions from sales to implementation.
  • Engage in high-level, strategic discussions with senior stakeholders to align customer needs with business outcomes.
  • Collaborate across teams to align on customer needs and deliver tailored solutions.