Medical Product Assurance Expert

14 hours ago


Stockholm, Stockholm, Sweden Karo Healthcare Full time

Committed to Excellence:

Karo Healthcare is committed to empowering individuals with the knowledge to make informed healthcare decisions. Our extensive portfolio encompasses over 80 brands operating across 90 countries. We prioritize innovation, blending organic expansion and strategic partnerships to drive growth. Under EQT ownership since 2019, we're rapidly approaching a €1 billion European leadership position in consumer health.

Join Our Team Today:

As a Quality Assurance Associate in our Stockholm office, you'll play a vital role in ensuring customer satisfaction. Your responsibilities will include logging and tracking customer complaints, collaborating with internal teams, and engaging with customers through effective communication. Key tasks involve:

  1. Ensuring timely resolution of customer issues through efficient complaint management.
  2. Collaborating with internal teams to escalate and resolve complex customer issues.
  3. Engaging with customers to address their inquiries and facilitate seamless communication.
  4. Providing valuable feedback and insights to improve the complaint and consumer service processes.

What You'll Get:

As a valued member of our team, you can expect:

  1. Opportunities to create, grow, and encourage.
  2. A competitive salary package, flexible schedule, and hybrid model with a primary workplace in the office.
  3. Responsibility for exciting and challenging projects that have a direct impact on our customers and the industry.
  4. A very positive work environment in a dynamic, international, and motivated team.
  5. Start-up spirit while being part of a large international organization with strong values.

At Karo Healthcare, we foster a Diverse & Inclusive environment, embracing qualified candidates from all backgrounds and perspectives.



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