
Operations Manager
8 hours ago
About Instabee:
Instabee is a leading e-commerce enabler in Europe, founded in 2022 after combining Budbee and Instabox. We serve millions of consumers across the continent with convenient deliveries.
We are obsessed with simplifying parcel shipping and receiving experiences for our merchants and customers. Our team has emerged as a force to reckon with in the industry, serving thousands of merchants and millions of consumers.
About the Role
The Site Manager in Södertälje will oversee one of our largest terminals, managing its fleet, last-mile delivery, and cross-docking operations. This leader will empower employees to carry out their duties effectively, take responsibility for our business, and develop in their roles.
The ideal candidate will ensure high customer satisfaction and good delivery quality. They will report directly to the Regional Manager Stockholm and work closely with other Site Managers in the region.
The Site Manager's key responsibilities include:
- Developing the site by implementing strategic activities and improvement work that aligns with Instabee's long-term strategies and goals.
- Leading, coaching, and following up with employees on their assignments.
- Managing sorting and last-mile delivery operations at the terminal to meet delivery deadlines without errors.
- Analyzing cost drivers and achieving a cost-effective business.
- Managing staff scheduling to ensure cost efficiency, staff motivation, and labor law compliance.
- Ensuring employee safety and providing a good work environment.
- Recruiting, retaining, and developing staff, including performance reviews.
Requirements
We seek an experienced operations leader with a proven track record in managing teams of 10-20 people. The ideal candidate should be comfortable with a fast-paced environment, rapid changes, and growth. Key qualifications include:
- Minimum 1-2 years of experience as a successful leader in a similar role, preferably from a growing or production-oriented business.
- A strategic perspective and ability to come up with creative solutions to challenges.
- A role model understanding of creating and maintaining a successful culture and strong teams.
- A 'can-do' attitude and mindset to influence others.
- Experience handling staff issues, taking care of teams, and developing staff skills.
- Strong communication and cooperation skills with experience maintaining relationships with various stakeholders.
- Union negotiation expertise and experience in occupational health and safety is beneficial.
- Fluency in both Swedish and English.
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