Customer Value Delivery Specialist

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Foster customer relationships and drive business growth as a Customer Value Delivery Specialist at TN Sweden.

We are looking for an experienced professional to join our Value Engineering team and contribute to our mission of delivering customer value through data-driven business transformation. As a seasoned expert, you will develop and maintain strong relationships with key stakeholders, including C-level executives, and drive measurable business impact across various processes, functions, and business areas.

The ideal candidate will be responsible for mentoring customers on organization design and maturation of Centers of Excellence, focusing on increasing adoption of our platform, and driving transformational initiatives across Celonis and customer accounts. You will also collaborate with senior stakeholders to establish the Celonis program roadmap and detailed value plans.

Key Responsibilities:

  • Responsible for the end-to-end customer value journey (landing, expanding, adoption, and renewing)
  • Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise
  • Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans
  • Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets

Benefits:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development
  • Great compensation and benefits packages
  • A global and growing team of Celonauts from diverse backgrounds


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