Product Research Specialist
18 hours ago
Company Overview
">At the heart of our operations lies a strong commitment to customer satisfaction and growth. We strive to create an environment that fosters innovation, creativity, and continuous improvement.
">Job Description
">- Conduct in-depth user research initiatives to inform strategic product decisions.
- Collaborate closely with cross-functional teams to combine qualitative and quantitative data into actionable insights.
- Develop and maintain comprehensive understanding of customer needs and preferences.
- Utilize diverse research methods to identify opportunities for product enhancement.
- Communicate complex research findings to stakeholders through various formats.
- Facilitate user research across multiple platforms, including iOS, Android, web, and big screens.
Required Skills and Qualifications
">- Proven experience working with mixed-methods research approaches.
- Strong understanding of product development processes and the value of data-driven decision making.
- Wide toolkit of qualitative research methods with ability to adapt to various problem spaces.
- Previous experience working with cross-functional teams and understanding iterative processes for continuous improvement.
- Experience leading user research projects across multiple platforms with knowledge of best practices and UX guidelines.
- Effective communication skills with ability to advocate for users' needs within the organization.
- Self-organized and proactive individual with ability to find creative solutions.
- Background in psychology, anthropology, sociology, human-computer interaction, or equivalent experience in conducting user research in product organizations.
Benefits
">- We provide a comprehensive benefits package, including 30 days of paid vacation annually, attractive pension and insurance scheme, and generous parental leave pay.
- Our wellbeing initiatives focus on employee wellness, including wellness allowance and safe space for growth and up-skilling.
- Generous parental leave policy ensures employees can balance work and family responsibilities effectively.
- Innovative work environment with opportunities for creative expression and skill-building through Hack Days and learning culture.
- Unlimited access to Viaplay's entertainment platform allows employees to explore products and services.
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