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Network Performance and Analysis Lead

2 months ago


Gothenburg, Västra Götaland, Sweden Lynk & Co Full time
About the Role

This is a unique opportunity to join Lynk & Co, a pioneering global brand that prioritizes the needs of the connected generation, sustainability, and hassle-free customer experiences.

Job Summary

We are seeking a highly motivated and passionate individual to lead Network Performance and Analysis related to aftersales services for Lynk & Co cars.

Key Responsibilities
  • Evaluate data and utilize Key Performance Indicators (KPIs) to analyze operational performance, provide recommendations, and drive actions.
  • Analyze performance and identify strategic actions for increasing efficiency, ensuring effective accountability and improvement.
  • Provide data-driven support to ensure Network can drive effective accountability and improvement.
  • Track and measure performance, making recommendations on where to maintain, grow, and drive efficiency in operations.
  • Communicate effectively with the team to identify and address areas for improvement.
  • Perform regular data reviews and create presentations for management to support their weekly performance tracking and management.
  • Support Aftermarket budget calculations and submissions.
  • Drive process development and implementation in the market from a data-driven perspective, using market feedback and insight.
  • Lead workshop master data.
  • Gather feedback from the region and identify needs for data product development.
Requirements
  • A University degree in business administration, engineering, or a related field.
  • Excellent skills in Excel and a good working knowledge of SAP and Power BI.
  • Automotive knowledge is a merit.
  • Have a business acumen.
About Lynk & Co

Lynk & Co is a global brand that focuses on the needs of the connected generation, sustainability, and hassle-free customer experiences. We are committed to innovation and excellence in our products and services.

Our Recruitment Process

We use a competence-based framework to select the right candidates for the role. You will be required to submit your LinkedIn profile or CV written in English and answer a few questions. Our selection will primarily look at acquired competencies and skills.

We believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments from Alva Labs to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.