Business Solutions Specialist

10 hours ago


Stockholm, Stockholm, Sweden Mastercard Full time
About the Role

Making a meaningful impact as a Customer Success Team Lead requires strong skills in delivery, customer engagement, and solution definition. As a key member of our client-facing team, you will be responsible for driving customer success for Mastercard Services, Data, and Platforms.

You will build credible relationships with clients and internal stakeholders, act as the voice of the customer internally, and use valuable feedback to drive customer experience. Your proactive engagement with customers will strengthen their internal skills, knowledge, and experience with Mastercard products and solutions.

As the knowledge expert on products and solutions, you will project manage the delivery of new and complex products and solutions to our customers. You will partner with our product and sales teams to ensure clear communication to our customers, including developing and maintaining customer support and sales materials.



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