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Retail Experience Consultant
4 days ago
We are seeking a talented Sales Advisor to join our dynamic team at H&M Group. As a Sales Advisor, you will play a vital role in creating an outstanding customer experience, welcoming customers, guiding them through the store, and supporting them in finding what they need while showcasing our products.
You will be responsible for:
- Sharing your fashion and product knowledge to help customers make informed choices.
- Collaborating with your team to deliver exceptional service at every step of the customer journey.
- Ensuring the sales floor and back of house are well-stocked, organized, and inviting.
- Supporting with opening and closing of the store.
- Representing yourself and the brand positively during all customer interactions.
About Us
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
What We Offer
We offer our employees attractive benefits with extensive development opportunities around the globe. Some of these benefits include:
- All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
- In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Requirements
To succeed in this role, you should have:
- Experience in customer service within fashion, retail, or similar fields.
- A passion for fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
- The ability to thrive in collaborative and dynamic environments.
- Strong communication, creativity, and problem-solving skills.
- Flexibility and action orientation.
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