Service Delivery Expert

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

TN Sweden is seeking an experienced Service Delivery Expert to join our team. As a hybrid worker, you will have the flexibility to work from home or in our office.

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The ideal candidate will be fluent in English and Swedish, with experience in a similar customer service-oriented role. Strong communication skills, both written and verbal, are essential for this position.

Key Responsibilities:

  1. Delivering exceptional customer service through building and maintaining client relationships, handling service issues, and researching individual client requests.
  2. Managing a portfolio of digital assets, trademarks, and brand protection services to secure global internet brands.
  3. Collaborating with internal teams to ensure seamless delivery of services.
  4. Assisting Product Managers with brand launches, problem-solving, product development, and troubleshooting.

Requirements:

  • Fluency in English and Swedish.
  • Experience in a customer service-oriented role.
  • Outstanding written and verbal communication skills, as well as strong Microsoft Office skills.
  • Ability to work independently and as part of a team, with exceptional organizational skills and attention to detail.
  • Direct, open, and honest communication with customers and colleagues.


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