Retail Consultant

2 months ago


Stockholm, Stockholm, Sweden Aesop Full time

About Aesop

Aesop is a global retail organisation that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.

Our Approach

We take a meticulous approach to skin care, using only the most efficacious ingredients to create formulations that stir the self and senses. This same attention to detail is applied during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

Our Values

We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. We are committed to building a more sustainable and inclusive society.

Role Purpose

We are seeking Part Time positions (60% - 75%) for our signature store locations in Stockholm, Aesop Bibliotekstan and Aesop SoFo. These roles operate an on-site working pattern.

Job Responsibilities

  • Embodies our desire to engage, listen, and guide customers to products that are relevant to them.
  • Welcome customers into our spaces and through intentional interactions deepen the way our products are experienced.
  • Deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

Requirements

  • Experience operating within a customer service role or environment.
  • Effective selling skills and the ability to drive commercial outcomes.
  • History of successfully participating in and contributing to a team.
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
  • Strong communication skills - Fluency in Swedish and English required.
  • Working knowledge of skin care and skin care industry (advantageous).
  • Knowledge of hair care, body care, fragrance, and home categories (advantageous).

What's on Offer

  • Up to 50% product discount and bi-annual complimentary product allocation.
  • Annual Wellness Allowance to spend on an array of wellness activities of your choosing.
  • Summer wellness leave options and paid volunteering allowance for all employees.
  • In-house Product and Core skills training.
  • Competitive commission based on Store performance.
  • Pension and private medical Insurance via our chosen external provider Nordea.
  • Suite of options to aid development, including complimentary access to LinkedIn Learning.
  • Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app.
  • Matched Gifting Policy - where every SEK raised by employee for any registered charity will be matched by the Aesop Foundation.

About Us

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.



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