Software Asset Management Associate

3 days ago


Stockholm, Stockholm, Sweden Xensam AB Full time
Key Responsibilities
  • Provide technical assistance to customers and end-users
  • Diagnose and resolve software-related issues
  • Communicate effectively with customers
  • Manage and document support tickets
  • Collaborate with the technical team for issue resolution
  • Stay updated on Xensam's software products and updates
  • Gather and relay customer feedback for product improvement


Requirements
To succeed in this role, you'll need good basic technical competence, effective Google research skills, proficiency in Windows/Mac/Linux, excellent communication skills in written and verbal English and Swedish, adaptability and willingness to learn about the industry and market trends, self-motivation, and target orientation with a hunger to develop within the company.

Benefits
As a Technical Support Specialist at Xensam AB, you'll enjoy a dynamic position that embodies 'freedom under responsibility.' You'll have three days in-office (with remote work on Mondays and Fridays), free access to beverages, snacks, gym facilities, on-site massage, shuffleboard, and other games. If sales targets are met, all employees enjoy an annual destination trip. You'll also have the opportunity to shape your career growth while contributing to the company's success.

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