Customer Communications Specialist

2 days ago


Stockholm, Stockholm, Sweden Hypertype Full time

We are seeking a highly motivated Customer Communications Specialist to join our team. As a key member of our development team, you will play a crucial role in driving the development of our AI-powered SaaS solutions for customer communications.

About Hypertype

Hypertype is an AI-powered text-based communication platform that helps businesses communicate more effectively with their customers.

In today's fast-paced business environment, it's essential to have a robust communication strategy in place. Our platform uses AI to provide smarter customer emails and live chats, helping businesses to improve customer engagement and satisfaction.

We're looking for a talented specialist who can help us take our platform to the next level. If you're passionate about technology and enjoy working on challenging projects, we'd love to hear from you.

The Job Description
  • Design, develop, and maintain infrastructure; manage deployments.
  • Work with API integrations or UI implementation with new data sources and interfaces.
  • Implement tracking and analytics for new features to measure performance and contribute to overall company success.
  • Participate in all phases of the development lifecycle, from planning and design to building, testing, and deploying.
What We're Looking For
  • Strong frontend and backend engineering skills in building end-to-end applications and platforms.
  • Versatile Software Engineering Skills: A solid engineering background with a robust foundation in software engineering principles.
  • Proficient in React.js and TypeScript: Our tech stack utilizes React, TypeScript, Node.js, Ant Design, Firebase, and Sentry.
  • Experience with backend API development in Python.


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