Executive Director of Operations
3 days ago
SD Worx is a leading European provider of Payroll & HR services with global reach. Our goal is to bring people solutions to life, enabling companies of any size to turn Human Resources into a source of value for the business and its employees.
About the Role
We are looking for a highly motivated, seasoned, growth-focused, results-driven, and dynamic leader to drive the company's strategic objectives in Sweden. As Country Leader, you will manage key relationships, ensure operational excellence, and lead a high-performing team to deliver outstanding results. This leadership role requires a strong vision, strategic thinking, and a deep understanding of local market dynamics.
The ideal candidate will excel in smart collaboration with clients, partners, and employees to successfully work towards marketing a wide range of people solutions working with various SD Worx business units. The Country Leader should demonstrate an expert level of proficiency in networking, sales, negotiation, and change management, and be able to articulate SD Worx' strategy and vision to various audiences.
Key Responsibilities
- Set the direction of the Swedish growth strategy, in alignment with our group vision/mission.
- Accountable for overseeing the market's profit and loss performance, managing a workforce of 240 employees, and driving revenue growth.
- Responsible for Top Line Growth, Client Retention, and the overall target of both sales objectives as well as margin health of the business gained with each new client.
- Coach and lead the leadership team through a matrix structure, ensuring all SD Worx teams and functions cooperate well to deliver optimal service to the Swedish clients/market.
- Build cohesion and culture within Sweden (e.g., company events) and lead engagement initiatives at the country level; you are the Legal representative for SD Worx Sweden.
- Grow the footprint of SD Worx across Sweden, in order to better support the group objectives including the setup of new propositions.
- Drive a go-to-market strategy and solution portfolio which fits with client and market needs and helps to generate rapid growth and market penetration.
- Create a cost-efficient organization with a culture of engagement, innovation, continuous improvement, quality, and efficiency.
- Demonstrable experience in developing nearshoring capabilities, transitioning & stabilization.
- Guiding, coaching, and developing an international team.
- Ability to drive operational excellence.
What We Offer
We are seeking a proven senior leader or country manager with a track record of success in the service industry, ideally HCM. You should have strong, influential HR professional experience operating in a fast-paced, commercial, international business environment. Excellent relationship building, consulting, communication, and influencing skills with the intellectual capacity and knowledge of the marketplace to be credible within this environment.
We require experience overseeing an international P&L (preferably in a services industry). A proven track record in implementing a growth-focused high-performance culture, with a solid track record of year-on-year revenue growth is essential. Flexibility and eagerness to support and facilitate growth and change are also required. Team player and an inspiring people manager with an authentic passion for customer experience, innovation & operational efficiency. Necessary experience in the field of change and stakeholder management. Process-oriented, analytical, proactive, and customer-oriented.
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