UX Research Expert

1 day ago


Stockholm, Stockholm, Sweden Ericsson GmbH Full time
Job Description

We are seeking a skilled User Experience Researcher to join our Design and User Experience team at Ericsson GmbH.

You will work on diverse projects, applying both quantitative and qualitative research methods to solve challenges in our software portfolio through user experience measurement, data collection, and analysis.

Your strengths lie in research, collaboration, and strategic thinking. You will focus on understanding user needs, delivering great experiences, and helping organizations scale.

Key Responsibilities:
  • Using a wide range of research approaches, including contextual inquiry, in-depth interviews, longitudinal qualitative research, co-creation, validation research, usability/task analysis, secondary research, trend scanning, surveys, and statistical analysis.
  • Carrying out and making decisions on statistical analysis of acquired raw data using flexible and multiple approaches.
  • Conducting workshops and co-creation sessions based on user research.
  • Synthesizing multiple data sources and insights into communication documents that present a clear message about the biggest implications for stakeholders.
  • Creating processes for data sharing within the DUX team and implementing new tools and methods.
  • Helping translate primary and secondary research findings into outputs that support ideation and concrete solutions.
Requirements:
  • Experience in human-centered design or service design.
  • A degree in Anthropology, HCI, Psychology, Sociology, or a related field, or equivalent experience.
  • At least 5 years of industry research experience.
  • Strong organizational skills and the ability to manage multiple projects.
  • Demonstrated success in applying various user research methods.
  • Relevant product research experience in end-to-end, usability, or generative settings.

Please share a portfolio of your previous work, explaining how your research outcomes contributed to project success.



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