Retail Operations Manager

4 days ago


Solna Municipality, Sweden BH UNDER ARMOUR MOS Full time

About BH UNDER ARMOUR MOS

We're a globally recognized sports brand dedicated to empowering athletes with high-performance products. Our store teams are passionate about delivering exceptional customer experiences that drive sales and exceed targets.

Lead a High-Performing Team

The Store Supervisor will play a pivotal role in supporting the Store Manager in daily operations, leading a high-performing team, and creating a store environment that empowers customers and staff alike. Key responsibilities include:

  • Customer Service Excellence: Lead the team in providing top-notch customer service that exceeds expectations.
  • Store Operations Management: Assist the Store Manager in managing all aspects of the store's daily operations, including sales performance, visual merchandising, and inventory control.
  • Team Development and Training: Support recruiting, training, and development of staff, ensuring they embody our core values and are driven to succeed.
  • Performance Analysis and Improvement: Partner with the Store Manager to analyze performance data, improve sales strategies, and consistently hit sales targets.
  • Stock Management and Replenishment: Oversee stock management and ensure efficient replenishment of products.

Requirements for Success

  • Leadership Experience: Minimum of 18 months of experience in retail, with at least 12 months in a leadership role, preferably within the sportswear or fashion industry.
  • Strong Leadership Skills: Strong leadership skills with a focus on teamwork, communication, and motivating others.
  • Sports and Fitness Passion: A passion for sports and fitness, combined with a deep understanding of the athlete's needs.
  • Results-Driven Mindset: Proven ability to meet and exceed sales goals.
  • Technical Skills: Proficiency in basic computer applications and strong organizational skills.


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