Store Operations Manager

6 days ago


Solna Municipality, Sweden & Other Stories Full time

& Other Stories offers a wide range of fashion-forward products for women. As our Store Manager, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Lead a team of sales advisors and visual merchandisers to achieve excellent standards of service
  • Analyse selling information and take responsibility for the store's sales performance
  • Develop and implement strategies to increase customer engagement and loyalty
  • Oversee store operations, including inventory management and stock control

To be successful in this role, you will have:

Essential Skills and Qualifications:

  • A good understanding of KPIs, selling reports, budgeting turnover and workforce hours
  • Knowledge of Health & Safety standards and best practices in employee relations
  • The ability to lead and motivate a team, with a focus on employee development and succession planning
  • Frequent interaction with customers, with a passion for building strong relationships and exceeding expectations

Past Achievements:

  • A proven track record in maximising sales growth and improving customer satisfaction
  • Experience in managing employee performance and developing talent within the team
  • The ability to collaborate effectively with colleagues and stakeholders across the organisation


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