
Store Operations Manager
6 days ago
& Other Stories offers a wide range of fashion-forward products for women. As our Store Manager, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Lead a team of sales advisors and visual merchandisers to achieve excellent standards of service
- Analyse selling information and take responsibility for the store's sales performance
- Develop and implement strategies to increase customer engagement and loyalty
- Oversee store operations, including inventory management and stock control
To be successful in this role, you will have:
Essential Skills and Qualifications:
- A good understanding of KPIs, selling reports, budgeting turnover and workforce hours
- Knowledge of Health & Safety standards and best practices in employee relations
- The ability to lead and motivate a team, with a focus on employee development and succession planning
- Frequent interaction with customers, with a passion for building strong relationships and exceeding expectations
Past Achievements:
- A proven track record in maximising sales growth and improving customer satisfaction
- Experience in managing employee performance and developing talent within the team
- The ability to collaborate effectively with colleagues and stakeholders across the organisation
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