Marketing and Customer Retention Specialist

24 hours ago


Danderyds Kommun, Sweden HVD Group Full time
About the Role

HVD Group is expanding its team and seeking an experienced professional to take on the challenge of developing and executing a comprehensive customer retention strategy.

This is an excellent opportunity for a seasoned marketer to join a dynamic organization and make a significant impact on driving business growth through customer engagement and loyalty.

Responsibilities
  • Design and implement multi-channel customer retention campaigns and programs to boost user engagement and product adoption.
  • Analyze customer behavior and preferences to inform marketing decisions and optimize campaign effectiveness.
  • Collaborate closely with cross-functional teams to ensure seamless execution and delivery of customer communications.
  • Develop and maintain relationships with key stakeholders, including sales teams, product departments, and customer support.
Requirements
  • Bachelor's degree in Marketing or a related field.
  • Minimum 5 years of experience in customer-facing roles, preferably in B2B or SaaS industries.
  • Strong understanding of customer engagement principles and best practices.
  • Excellent written and verbal communication skills, with fluency in Swedish and strong English proficiency.


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