Delivery Excellence Specialist

9 hours ago


Stockholm, Stockholm, Sweden Tietoevry Full time

About the Opportunity

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This is an exciting opportunity to join a growing and innovative company and take on a key role in driving business growth and customer satisfaction.

As a Service Delivery Manager, you will have the opportunity to work closely with customers, understand their needs, and develop solutions that meet their requirements.

Key Responsibilities

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Your key responsibilities will include:

  1. Developing and maintaining strong relationships with existing customers.
  2. Managing customer agreements, including renewals, commercials, budgeting, forecasting, and contract negotiations.
  3. Collaborating with customers to ensure they get the most out of our solution and drive customer loyalty.
  4. Making introductions and cross-selling opportunities to existing customers.
  5. Facilitating strategic and tactical meetings with customers.
  6. Responding to customer inquiries and providing timely support.

Requirements and Qualifications

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To be successful in this role, you will need:

  • A university degree or a similar educational background is an advantage but not mandatory.
  • Good technical and commercial understanding.
  • Knowledge of or experience in the leasing business.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

About Tietoevry

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Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust, and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

We believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.



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