Customer Service Representative for Swedish Support in Greece
3 weeks ago
Patrique Mercier Recruitment Nordic is a leading recruitment agency that provides exceptional support to Swedish-speaking customers. With a strong commitment to excellence, we offer a unique opportunity for individuals to join our team and contribute to the growth of our company.
Job SummaryWe are currently seeking a highly motivated and customer-focused Customer Service Representative to join our team in Greece. As a key member of our support team, you will provide outstanding customer service to Swedish-speaking clients through various communication channels, including phone, email, and chat.
Key Responsibilities:- Customer Support: Provide exceptional customer support to Swedish-speaking clients, addressing inquiries, resolving issues, and providing information efficiently to enhance the customer experience.
- Documentation and Feedback: Document customer interactions and feedback to contribute to service improvement initiatives.
- Team Collaboration: Collaborate with team members to share insights and enhance overall service delivery.
- Product Knowledge: Maintain up-to-date knowledge of products and services to assist customers accurately.
- Language Skills: Fluency in Swedish (both written and spoken) is required; proficiency in English is preferred.
- Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential.
- Experience: Previous experience in customer service or support roles is an advantage.
- Problem-Solving Skills: Excellent problem-solving skills with a customer-focused mindset.
- Relocation: Willingness to relocate to Greece and adapt to a new culture and environment.
- Motivation and Commitment: Motivated, proactive, and committed to delivering exceptional service.
- Private Health Insurance: Comprehensive private health insurance coverage.
- Training and Development: Opportunities for ongoing training and development to improve your skills and support the team's success.
- Performance Bonus: Performance-based bonuses to recognize outstanding contributions.
- Extra Salaries: Two extra salaries per year to reward your hard work and dedication.
- Fully Paid Training: Fully paid relocation package, including flight, transfer, and hotel expenses.
- Great Salary: A competitive salary commensurate with your experience and qualifications.
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