Contact Center Team Lead
18 hours ago
In this dynamic role, you will be responsible for overseeing the day-to-day activities of a team of customer advisors. Your key focus will be on ensuring excellent customer service, driving performance, and maintaining a positive and productive work environment.
Responsibilities include:
- Developing and implementing strategies to improve customer satisfaction and loyalty.
- Leading and managing a team of customer advisors to achieve high performance and meet organizational goals.
- Providing coaching, mentoring, and development opportunities to team members.
- Ensuring compliance with company policies and procedures.
- Fostering a culture of continuous improvement and innovation within the team.
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SAS Contact Center Representative
1 day ago
Solna Municipality, Sweden SAS - Scandinavian Airlines Full timeWe're on a mission to revolutionize customer service at SAS - Scandinavian Airlines, and we need your expertise to make it happen!We're looking for a highly skilled SAS Contact Center Representative to join our team. As a key member of our contact center, you'll be responsible for handling customer inquiries, resolving issues, and providing exceptional...
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Team Management Specialist
7 hours ago
Solna Municipality, Sweden Fortum Full timeKey Skills and QualificationsTo succeed in this role, you should possess strong leadership skills, with the ability to inspire, motivate, and guide a team to achieve high performance. Excellent verbal and written communication skills are essential for effective interaction with both team members and customers. Additionally, you should have good...
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Team Lead System Operations
4 days ago
Solna, Sweden Manpower Full timePosition Overview: Do you want to be part of a dynamic and rapidly changing environment at one of the Nordic region´s largest companies? Are you interested to lead guide and support a team of system administrators and engineers toward achieving specific goals and objective this is the job for you! As a Team Lead in System Operations, you will be...
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Retail Team Lead
2 days ago
Solna Municipality, Sweden Mno International AB Full timeAbout Mno International AB">We're a globally recognized sports brand that values diversity, equity, inclusion, and sustainability.Job DescriptionThis role supports the Store Manager in leading a high-performing team and ensuring every customer leaves with a memorable shopping experience.Main Responsibilities:Lead the team in providing exceptional customer...
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Acute Therapy Professional
18 hours ago
Leksand Municipality, Sweden Tucson Medical Center Full timeTherapy Position DetailsJoin our team of dedicated healthcare professionals at Tucson Medical Center as a Adult Acute Physical Therapist- Part Time. As a Physical Therapist in this role, you will play a vital part in helping patients achieve optimal recovery and independence in our acute hospital setting.Key Responsibilities:Develop and implement treatment...
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Cloud Operations Team Lead
1 day ago
Solna Municipality, Sweden Experis AB Full timeWe are seeking a highly motivated and experienced individual to fill the role of System Administration Leadership Position. As a key member of our team, you will be responsible for managing daily operations, coordinating tasks, and collaborating with different stakeholders to enhance operational efficiency and effectiveness.The successful candidate will have...
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Backend Expert
18 hours ago
Solna Municipality, Sweden Customer First AB - Solna Full timeCompany OverviewCustomer First AB - Solna is a leading provider of contact center software, leveraging AI to revolutionize customer interactions.With a strong focus on innovation, we utilize AI to create a hypermodern platform and are currently experiencing an exciting growth phase.We are seeking experienced professionals to join our team and contribute to...
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Software Engineer
18 hours ago
Solna Municipality, Sweden Customer First AB - Solna Full timeAbout UsCustomer First AB - Solna is a leading company in contact center software, dedicated to revolutionizing customer interactions with the power of AI.We were founded in 2015 and have been at the forefront of utilizing AI to create a hypermodern platform. Our company is currently experiencing an exciting growth phase, challenging the current state of...
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Lead Functional Consultant
2 weeks ago
Solna, Sweden Acumant AB Full timeJob Summary: We are seeking an experienced Lead Functional Consultant to drive the successful implementation of business solutions by understanding client requirements, translating them into functional specifications, and collaborating with technical teams to ensure seamless execution. The ideal candidate will have strong analytical skills, domain...
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Lead Auditor for FSC and PEFC
2 weeks ago
Solna, Sweden DNV Sweden AB Full timeJoin DNV, a global leader in certification services, and play a key role as a Lead Auditor specializing in FSC and PEFC standards. At DNV, we're dedicated to setting the benchmark in certification services. As part of our dynamic team, you'll work with FSC and PEFC standards, assisting companies in achieving success and building stakeholder trust through...
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Senior UX Lead
18 hours ago
Nacka Municipality, Sweden PointSharp AB Full timeKey ResponsibilitiesLead the creation of a comprehensive design system that encompasses mobile app design, ensuring consistency and usability across all products.Collaborate with product managers, engineers, and stakeholders to drive design decisions and ensure seamless integration of user-centered design principles.Mentor and support junior designers in...
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Technology Team Leader
1 day ago
Solna Municipality, Sweden PostNord - Solna Full timeAbout the Team:We are looking for a Technology Team Leader to join our team at PostNord - Solna. The successful candidate will have experience in leading teams and managing projects, as well as expertise in AWS cloud platform and cloud operations.Key Responsibilities:Lead a team of system engineers to design, implement, and manage cloud infrastructure...
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Airline Operations Specialist
1 day ago
Solna Municipality, Sweden SAS - Scandinavian Airlines Full timeAre you passionate about delivering exceptional customer experiences? Do you have a strong background in the airline industry and a knack for technical expertise?We're seeking an Airline Operations Specialist to join our team at SAS - Scandinavian Airlines. As a key member of our contact center, you'll be responsible for handling customer inquiries,...
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Travel Industry Expert
1 day ago
Solna Municipality, Sweden SAS - Scandinavian Airlines Full timeJoin a dynamic team at SAS - Scandinavian Airlines, where we're revolutionizing customer service through innovative solutions and cutting-edge technology.We're looking for a Travel Industry Expert to help us take our customer service to the next level. If you have a passion for the airline industry and a knack for problem-solving, we'd love to hear from...
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Cloud Infrastructure Lead
1 day ago
Solna Municipality, Sweden PostNord - Solna Full timeJob Summary:We are seeking an experienced Cloud Infrastructure Lead to join our team at PostNord - Solna. The successful candidate will have expertise in AWS cloud platform and cloud operations, as well as experience in leading teams and managing projects.Key Responsibilities:Lead a team of system engineers to design, implement, and manage cloud...
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Lead Auditor
2 weeks ago
Solna, Sweden DNV Sweden AB Full timeWe are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world's most successful organizations, we use our...
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Public Cloud Team Manager
1 day ago
Solna Municipality, Sweden Orange SA Full timeAbout the RoleIn this role as a Public Cloud Team Manager, you will be responsible for leading and managing a team of consultants who specialize in Public Cloud solutions. Your primary focus will be on delivering high-quality projects, ensuring customer satisfaction, and driving business growth through effective sales strategies.The ideal candidate will have...
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Köping Municipality, Sweden Hästens - Köping Full timeWe are seeking a highly skilled and motivated team manager in Köping or Amsterdam with a strong financial background to lead our dynamic team. The ideal candidate will be flexible, business-minded, and possess excellent project management skills. This role requires a hands-on leader who is ready to drive progress and ensure the successful implementation of...
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Leksand Municipality, Sweden Tucson Medical Center Full timeRehabilitation Therapist WantedWe are seeking a skilled Adult Acute Physical Therapist- Part Time to join our team at Tucson Medical Center. As a Physical Therapist, you will work closely with medical staff to evaluate and treat patients with a range of conditions, from neurological disorders to complex psychosocial conditions.Responsibilities:Assess patient...
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Solna, Sweden Linde Gas AB Full timeWhat you will enjoy doing - In this role, you will initiate timely the preparation of execution strategies, scope splits and total CAPEX estimates, and you will keep an overview on projects approaching the Linde Stage Gate reviews and you will initiate reviews and approvals by Director Project Execution in time - You will be accountable and responsible for...