Digital Operations Manager

4 days ago


Stockholm, Stockholm, Sweden GANT US Full time

GANT US is looking for a proactive and detail-oriented professional to ensure the smooth operation of our Digital Flagship. In this role, you will collaborate with cross-functional teams to enhance internal processes and elevate customer experience.

About the Role

  1. Monitor daily E-commerce operations and resolve reported issues in an efficient manner. This position reports to the Head of Ecom Solutions.
  2. Identify problem areas in the customer journey and provide feedback to the Product Owner.
  3. Serve as a liaison between business stakeholders, development teams, and Customer Service teams.
  4. Optimize key operational processes across teams and markets to increase efficiency.
  5. Manage projects related to daily operations and critical business processes.
  6. Translate high-level business needs into actionable tasks and user stories that adhere to best practices.


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