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Digital Service Operations Lead

1 week ago

Stockholm, Stockholm, Sweden AB Electrolux Full time

We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

About the Role:

CDI Experience Organization is looking for an experienced Product Owner to join the Digital Post-Purchase Product Domain – Service Operations Product Area, which is responsible for enabling an excellent post-purchase journey for our consumers together with our service partners.

Key Responsibilities:
  • Lead and/or support the product teams with the product discovery process.
  • Actively engage with stakeholders to gather and refine requirements, ensuring clear understanding of business needs and customer expectations.
  • Coordinate and plan for joint-development projects with other business areas that involve cross-functional development across several domains.
Requirements:
  • Proven experience as a Business Analyst or similar role in software development.
  • Proficiency in agile methodologies and product management tools.
  • Experience with SAP C4C, FSM, or any other service operation application is a plus.
Benefits:

Flexible work hours/hybrid work environment, discounts on our award-winning products and services, family-friendly benefits, and extensive learning opportunities.