Industrial Relations Specialist

4 days ago


Stockholm, Stockholm, Sweden Firefly Full time

About the Company

Fires can be devastating to industries, causing loss of property and revenue. At Firefly, we specialize in developing fire prevention solutions that minimize risks.

We are seeking a highly skilled Senior Key Account Manager to join our team. As a Senior Key Account Manager, you will play a critical role in building and maintaining strong relationships with high-priority customers, optimizing customer processes, and providing technical expertise to meet business needs.

Key Responsibilities

  • Support the sales team in increasing sales to responsible accounts and ensure strong business relationships.
  • Optimize customer processes and collaborate with the Risk Management Team to find the right balance between a comprehensive technical solution and customer needs.
  • Identify and develop new A+ customers.
  • Coordinate projects, liaise with internal teams, and follow up on ongoing projects.

Requirements

  • Bachelor's or Master's degree in Engineering.
  • 10 years of experience in Key Account Management, Business Development, or similar roles, with a strong track record in client relations and leading technical development projects in international sales.
  • Excellent communication skills, capable of conveying complex technical concepts to diverse stakeholders.
  • Experience in agile environments, collaborating effectively with global teams to deliver complex projects on time.
  • Fluency in English; Swedish is a plus.


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