Service Delivery Manager
3 days ago
- Monitor and analyze key performance indicators (KPIs) such as rider satisfaction, service level agreement (SLA), contact rate, automation, and costs related to contact/order issues.
- Develop and implement actions to reduce friction and increase rider satisfaction and engagement.
- Coordinate rider communication to ensure clear and effective messaging.
- Drive initiatives for onboarding, training, and reactivation of riders.
- Participate in projects that enhance the rider experience, including globally coordinated initiatives.
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Service Delivery Manager
4 days ago
Stockholm, Stockholm, Sweden Banqsoft Full timeWe're seeking an accomplished Service Delivery Manager to lead our Professional Services team in Banking & Credit Services. In this dynamic environment, you'll play a key role in creating solutions that enhance customer experiences and drive innovation.As a seasoned leader, you possess hands-on knowledge of project management, service management, or customer...
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Service Delivery Project Manager
22 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeSocial network you want to login/join with:Service Delivery Project Manager, StockholmClient: AlstomLocation: Stockholm, SwedenJob Category: OtherEU work permit required: YesJob Reference:cae82a27095cJob Views:73Posted:23.01.2025Expiry Date:09.03.2025Job Description:At Alstom, we understand transport networks and what moves people. From high-speed trains,...
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IT Service Delivery Professional
3 days ago
Stockholm, Stockholm, Sweden JSS Associates Full timeJob SummaryJSS Associates requires a talented IT Service Delivery Professional to manage the delivery of IT services.Main DutiesService Delivery: Deliver high-quality IT services to internal stakeholders while ensuring the security of cloud infrastructure.CICD Pipeline Maintenance: Maintain and update CI/CD pipelines to ensure smooth operation of software...
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Enterprise Service Delivery Expert
5 days ago
Stockholm, Stockholm, Sweden JSS ASSOCIATES Full timeJob DescriptionThe Applications Service Delivery Manager role is a customer-facing position that involves managing and optimizing the delivery of SAP application services to end-users.The role ensures that service delivery and support processes consistently meet high-performance standards in an efficient and cost-effective manner.A successful Service...
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IT Service Delivery Coordinator
1 day ago
Stockholm, Stockholm, Sweden Söder Renovering AB Full timeWhy Choose Us?Söder Renovering AB offers a dynamic and innovative work environment, where employees can contribute to driving excellence and professional growth.Job Summary:We are seeking an experienced IT Service Delivery Coordinator to join our team. The successful candidate will be responsible for ensuring seamless IT service delivery, collaborating with...
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Service Delivery Director
5 days ago
Stockholm, Stockholm, Sweden Liberty Towers Full time**Job Overview:**Liberty Towers seeks a skilled Account Success Strategist to drive revenue growth, improve customer satisfaction, and optimize service delivery.Manage client relationships, develop strategic account plans, and ensure contractual governance.Responsibilities:Client Relationship Management & Service DeliveryDevelop and maintain strong...
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Service Delivery Expert
4 days ago
Stockholm, Stockholm, Sweden Swedbank AB Full timeWhat We OfferAs an IT Process Manager at Swedbank, you will have the opportunity to work with a talented team of professionals who share your passion for delivering high-quality IT services. You will be responsible for guiding the organization in delivery of high-quality IT Services and supporting the team in IT Service Management.Your Key...
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Project Management Specialist
18 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout UsTN Sweden is committed to creating an inclusive workplace for everyone. We value passion and attitude over experience, and we're looking for individuals who share our vision of transforming the rail industry.Job SummaryWe're seeking a highly motivated Service Delivery Project Manager to join our team. As a key member of our project core team, you...
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Last Mile Delivery Manager
2 days ago
Stockholm, Stockholm, Sweden Delivery Hero Full timeThis is a fantastic opportunity to join our Logistics team in Stockholm and play a key role in delivering exceptional results. The successful candidate will be a highly motivated and organized individual with excellent communication and analytical skills.You'll support our team leaders, manage rider admin cases, and contribute to daily operations. The ideal...
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Cybersecurity Services Manager
2 days ago
Stockholm, Stockholm, Sweden Capgemini Full timeCapgemini seeks a skilled Cybersecurity Services Manager to oversee the Cybersecurity Delivery function in the Nordic region. The ideal candidate will possess strong analytical and problem-solving skills.Key Responsibilities:Lead and manage a team of Cyber Security Service Managers, setting clear goals and providing guidance, coaching, mentorship, and career...
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Project Management and Delivery Lead
2 days ago
Stockholm, Stockholm, Sweden Talogy Full timeAbout the OpportunityTalaxy is seeking a highly skilled Project Management and Delivery Lead to join our team. As a key member of our organization, you will be responsible for leading regional Consulting Support teams, overseeing the operational delivery of consulting services to clients.Your primary focus will be on working closely with Consultants to...
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Delivery Expert
2 days ago
Stockholm, Stockholm, Sweden Delivery Hero Full timeWe're looking for a skilled Fleet Associate to join our Logistics team in Stockholm. This is a great opportunity to develop your skills and experience in logistics management.The successful candidate will be responsible for supporting our team leaders, managing rider admin cases, and contributing to daily operations. Strong communication and analytical...
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Product Delivery Manager
1 day ago
Stockholm, Stockholm, Sweden MasterCard Full timeWe are seeking a Product Delivery Manager to lead initiatives that support the growth and scalability of our Business Intelligence product suite business in the region.The successful candidate will have experience in delivering SaaS solutions or data products, with a proven track record of fostering strong customer engagement. They will execute a data-driven...
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Game Service Delivery Expert
2 days ago
Stockholm, Stockholm, Sweden King Full timeGame Service Delivery ExpertWe're seeking a highly skilled Game Service Delivery Expert to join our team at King. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our games and services.You will work closely with cross-functional teams to identify and resolve technical issues, develop and implement...
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IT Delivery Manager
2 days ago
Stockholm, Stockholm, Sweden Vipas Full timeVipas AB is a leader in delivering tailored solutions for businesses. As an IT consulting company, we leverage cutting-edge technologies like Java and Python to ensure efficient, scalable, and innovative business technology.We're seeking an experienced IT Delivery Manager to drive the Test workstream across multiple initiatives within Leasing & Factoring....
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Cloud Solutions Delivery Manager
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionThe AWS Professional Services team is seeking a highly skilled and versatile Engagement Manager to lead the delivery of complex cloud solution projects. This role combines technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients.Leading and managing complex cloud...
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Head of Cybersecurity Delivery
2 days ago
Stockholm, Stockholm, Sweden Capgemini Full timeCapgemini is looking for an experienced Head of Cybersecurity Delivery to join our team in the Nordic region. The successful candidate will play a crucial role in shaping the Cybersecurity function to ensure smooth operations and exceptional delivery of our Security services to clients.Key Responsibilities:Lead and manage a team of Cyber Security Service...
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Service Delivery Expert
4 days ago
Stockholm, Stockholm, Sweden Redeploy AB Full timeAbout YouYou have a strong sense of responsibility and a genuine passion for delivering exceptional results.You are proactive, solution-oriented, and skilled at building trust—both within your team and with customers.Collaboration is key, so you should be a team player who can inspire others and adapt to different working styles.Your ExperienceYou have...
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Head of IT Service Management
7 days ago
Stockholm, Stockholm, Sweden Sinch Full timeHead of IT Service ManagementWe are looking for a Head of IT Service Management to join our team in Stockholm. This role will be responsible for leading the development, execution, and communication of the IT service management strategy. The successful candidate will have extensive experience in full lifecycle software development and maintenance, both in...
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Delivery Manager
3 days ago
Stockholm, Stockholm, Sweden Sinch Full timeAbout SinchWe are pioneering the way the world communicates. Our Customer Communications Cloud enables over 150,000 businesses to create engaging customer experiences through mobile messaging, voice, and email.Whether you need to verify users or craft omnichannel campaigns, our Super Network, APIs, and applications ensure reliable and secure connections with...