
AWS Data Center Technician
5 days ago
We are seeking a AWS Data Center Technician to join our team at Amazon Web Services (AWS). In this role, you will be responsible for assisting in the operation and maintenance of our data center facilities, ensuring overall availability and reliability meet defined service levels.
Your key responsibilities will include:
- Assisting in the operation and maintenance of electrical, mechanical, and fire/life safety equipment within our data centers;
- Maintaining and monitoring data center systems, including incidents, events, problems, changes, and other aspects of data center support;
- Monitoring and troubleshooting mechanical, electrical, HVAC systems, voice/data, cooling systems, fire/life safety equipment, and generators;
- Providing assistance to contractors or data center engineers to ensure proper operation and maintenance of all facility equipment;
- Supporting new hires and team members through knowledge share and development.
About Our Requirements
To succeed in this role, you will need:
- 2+ years of experience in electrical, mechanical, and/or controls relevant work (degree or trade qualification preferred);
- Demonstrate key electrical and mechanical competencies and theory;
- Strong verbal and written communication skills;
- Ability to prioritize in a complex, fast-paced environment;
- An ability to solve problems through root-cause elimination, stepping back to understand the broader context;
- An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system;
- Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies;
- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response;
- Competent in use of basic IT programs such as MS Word/Excel or similar;
- Valid EU driving license;
- Note: This role involves covering 24x7 shift rotation.
About Our Preferred Qualifications
Prior experience in heavy industry or data center operations can be beneficial. Knowledge of basic electrical principles and systems, along with working knowledge of generic mechanical-room infrastructure such as chillers, Air Handling Units, and fan controls, can also be advantageous. Strong ownership and ability to step outside day-to-day tasks to develop and improve the business are highly valued.
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