Debt Collection Team Lead

6 days ago


Varberg, Halland, Sweden TN Sweden Full time

At Riverty, a fintech company based in Sweden, we are seeking a highly skilled Debt Collection Team Lead to join our team. This is an excellent opportunity for an experienced professional to take on a challenging role and drive operational excellence.

Key Responsibilities:

  • Strategy Development: Collaborate with the management team to establish clear goals and objectives for the debt collection team.
  • Leadership: Provide guidance and support to team members, promoting a culture of continuous learning and development.
  • Talent Acquisition: Identify and recruit top talent to enhance the team's capabilities.
  • Communication: Foster effective communication among team members, management, and other stakeholders.
  • Quality Assurance: Implement processes to ensure high-quality operations and customer satisfaction.
  • Best Practices Implementation: Stay up-to-date with industry best practices and implement them to improve efficiency and effectiveness.
  • Performance Management: Develop and implement performance metrics to measure team success.
  • Problem Solving: Analyze challenges and develop solutions to address operational issues.

Requirements:

  • Strong leadership skills with experience in motivating and managing teams.
  • Excellent communication and interpersonal skills.
  • High attention to detail and commitment to quality.
  • Proficiency in using digital tools and technologies.
  • Strong problem-solving skills and ability to handle operational challenges effectively.
  • Experience in performance management and employee development.
  • Fluency in English


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