Customer Success Specialist

2 weeks ago


Stockholm, Stockholm, Sweden SAP SE Full time
Unlock Your Potential as a Specialist Customer Success Manager

At SAP, we're committed to empowering our customers to achieve their business goals. As a Specialist Customer Success Manager, you'll play a critical role in guiding customers through their journey with our solutions, ensuring their success and satisfaction.

Key Responsibilities:

  • Work closely with customers to understand their business needs and develop tailored solutions
  • Collaborate with cross-functional teams to drive customer satisfaction and retention
  • Develop and execute strategies to increase customer engagement and adoption
  • Provide exceptional customer service and support to ensure seamless experience

About the SAP Academy for Customer Success:

The SAP Academy for Customer Success is a world-class training program designed to develop the next generation of customer-facing professionals. Through a combination of classroom learning and hands-on experience, you'll gain the skills and knowledge needed to succeed in this critical role.

What You'll Bring:

  • 2-3 years of experience in customer-facing roles, preferably in consulting, sales, or account management
  • Strong communication and interpersonal skills, with fluency in English and local language
  • Ability to collaborate across diverse stakeholders and business functions
  • Business acumen and knowledge of business processes and/or industries

Why SAP?

SAP is a leader in enterprise software and a pioneer in digital transformation. As a customer-facing professional, you'll have the opportunity to work with cutting-edge technology and make a real impact on our customers' success. Plus, you'll be part of a dynamic and inclusive team that values diversity, equity, and inclusion.

Join Our Team:

At SAP, we're committed to creating a workplace that's inclusive, flexible, and supportive. We offer a range of benefits and programs to help you thrive in your role and achieve your career goals. If you're passionate about customer success and want to make a difference, we encourage you to apply for this exciting opportunity.



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