Digital Consumer Experience Leader

23 hours ago


Stockholm, Stockholm, Sweden EF Education First Gruppe Full time
Key Responsibilities:
- Orchestrate all aspects of a strategic e-commerce plan to drive revenue growth, improve customer experience and increase market share
- Combine existing expertise in sales, marketing, product, technology, and management to deliver a superior brand and shopping experience for all customers
- Manage the digital user experience, including site navigation, and content development in conjunction with the Marketing team, checkout funnel and promotional campaigns

A successful E-Commerce Director at EF Education First will be responsible for developing, owning, and maintaining a comprehensive on-site and off-site merchandising plan in conjunction with Finance requirements. They will also be responsible for responsibility for the customer journey: design, own, and optimize focusing on merchandising imperatives, personalization, and improving customer lifetime value.

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