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Enterprise Solutions Specialist

1 week ago

Nacka Municipality, Sweden PointSharp AB Full time
Job Description

We are seeking a skilled and experienced Enterprise Solutions Specialist to join our Product Specialists team within Operations. As a key member of our team, you will be responsible for delivering, supporting, and handling technical contacts with our customers for Net iD, ID Server, and Access Gateway products.

About the Role

This is an excellent opportunity for a motivated and detail-oriented individual to work closely with our development department and Sales team to provide the best solutions for our customers. You will also be responsible for finding efficient and flexible authentication solutions in remote desktop environments.

Your Key Responsibilities
  • Provide exceptional support and guidance to our customers on product-related queries.
  • Work collaboratively with the development team to identify and resolve technical issues.
  • Cultivate strong relationships with our technical partners and reselling partners to drive business growth.
Requirements

To succeed in this role, you must have:

  • A minimum of 5 years of experience working in enterprise Windows environments.
  • In-depth knowledge of federation, OpenID Connect, and ADFS.
  • An inquisitive and willing-to-learn mindset.
  • Strong problem-solving skills and ability to work independently.
Desirable Skills

The following skills are highly desirable for this role:

  • Experience with reverse proxy, Exchange, and Access control.
  • PKI expertise.
  • AVD experience.
  • Fluency in English; fluency in another European language is a plus.
  • Ability to propose new developments to improve our products.