Global Logistics Service Expert
4 days ago
About Us
Descartes Systems Group is a company that unites people and technology to move the world. We are a leader in logistics and supply chain technology solutions, helping businesses to efficiently manage their operations and achieve their goals.
We're growing fast and looking for new talent to join our team. As a Customer Support Agent, you will play a key role in providing exceptional service to our customers. Your responsibilities will include handling customer inquiries, resolving issues, and maintaining accurate records.
We prioritize work-life balance and foster an environment where everyone has a voice and can take ownership of their work. If you're passionate about logistics and supply chain management, we encourage you to apply.
- Your Key Responsibilities Will Be:
- Responding to customer inquiries and resolving issues promptly.
- Maintaining accurate and up-to-date customer records.
- Collaborating with internal teams to ensure timely resolution of support cases.
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