Financial Industry Productivity Specialist

4 hours ago


Stockholm, Stockholm, Sweden grasp-ai Full time

Grasp-ai is an innovative AI platform for professionals in the finance sector. We are dedicated to solving complex and time-consuming workflows using our proprietary AI models.

The Customer Success Manager will be responsible for ensuring our customers and trial users get maximum value out of Grasp-ai's AI platform. This includes actively monitoring usage and proactively reaching out to provide feedback to users.

This role requires great communication skills as you'll interact with customers on a daily basis. You should have a positive, can-do attitude with willingness to improve customers' workflows.

Key Responsibilities:

  • 2+ years of experience in the financial advisory industry
  • Actively monitor customer usage and provide feedback
  • Gather customer feedback and understand needs and requirements
  • Facilitate product development efforts to further improve the AI platform

What we Offer:

  • A unique opportunity to join a fast-growing startup in the field of AI
  • Great opportunity to learn and develop both professionally and personally
  • Lots of responsibility from day one
  • Competitive compensation package including stock options


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